Sr. Employee Relations Partner

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Primary Function of Position:

The Sr. Employee Relations partner’s primary responsibility is to support the Employee Relations Team, driving effectiveness and structure as it relates to our core ER spans of control. This role will partner closely with HRBP and HR Shared Services to drive performance execution and overall performance best practices. This position is responsible for developing, interpreting, and recommending program goals and objectives, as well as policies, procedures and courses of action to keep a positive work environment.

Roles & Responsibilities:

• Support and collaborate with the Employee Relations Performance team; provide coaching, guidance and be a “teacher leader” that enables our leaders to get the best out of their teams
• Partner closely with HRBLs and global HR/ER team to standardize performance practices, guidelines, performance protocols and leadership expectations
• Leverage data and analytics to educate HR partners and leaders on solutions; driven and backed by accurate performance data
• Provide coaching and mentoring to people leaders to improve ER management processes, conflict resolutions, performance management programs, disciplinary and corrective actions and policy interpretation.
• Foster and promote Intuitive' Culture and Values at all levels.
• Leverage and partner with our legal team for appropriate guidance and risk mitigation
• Build out our Threat Management and Crisis framework, focused on supporting employees through onsite threats, violence, conflict and death.
• Drive solutions on ER escalations, including escalated complaints, employee direct or hotline calls, work environment incidents as unfair business practices, hostile work environment claims, discrimination, harassment, racism, etc., using Intuitive methodology and processes.
• As needed, serve as facilitator and apply interventions to resolve conflicts between employees due to disagreements, conflicts, or misunderstandings.
• Create and facilitate formal and informal training related to employee relations matters including performance counseling, employment law, equal opportunity and compliance initiatives.
• Collaborate with HRBP's on developing and reviewing performance management processes for involuntary separations, or transfers requiring strategic risk management solutions, and discipline methods where applicable, while applying Intuitive Culture and values.
• Ensures that there is alignment between people management strategies and the existing Intuitive values, policies and compliance requirements, updating each as required.
• Support and conduct investigations related to faults to the Code of Conduct and Ethics of the Organization, presenting the results and action plans to corporate legal department
• Partner effectively with other cross-functional teams such as Inclusion & Diversity and Legal & Employee Relations.

Qualifications

Skills, Experience, Education, & Training:

• Bachelor’s degree in law, Business, Psychology or related field strongly preferred.
• 3+ years of experience in leading an ER function, preferably within a manufacturing environment
• 10+ years HR experience of which 5+ years direct experience focusing on handling ER issues of all levels of complexity
• Demonstrated strong knowledge of relevant labor laws Mexican Federal Norms and practices.
• Ability to influence and partner with different levels of the organization to achieve results, including senior stakeholders.
• Effective influence and communication skills when recommending and implementing solutions with business partners.
• Must have ability to work independently and collaboratively; prioritize and complete tasks while working under a deadline in a fast-paced environment
• Excellent verbal and written communication skills with a disciplined approach to case management and administration.
• Full bilingual (Spanish and English)
• Strong working knowledge of MS Office (Word, Excel, Power Point)

Additional Information

Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.

Aviso sobre los Controles de Exportación de EE. UU.: De acuerdo con las Regulaciones de Administración de Exportaciones de EE. UU. (15 CFR §743.13(b)), algunos puestos en Intuitive Surgical pueden estar sujetos a controles de exportación de EE. UU. para candidatos que sean nacionales de países actualmente bajo embargo o sanciones.

Cierta información que usted proporcione como parte de la solicitud será utilizada para determinar si Intuitive Surgical necesitará (i) obtener una licencia de exportación del gobierno de EE. UU. en su nombre (nota: el proceso de obtención de la licencia puede tardar entre 3 y más de 6 meses) o (ii) implementar un Plan de Control de Tecnología (“TCP”, por sus siglas en inglés) (nota: normalmente este paso agrega 2 semanas al proceso de contratación).
Para cualquier puesto en Intuitive sujeto a controles de exportación, las ofertas finales están condicionadas a la obtención de una licencia de exportación aprobada y/o a la ejecución de un TCP antes de la fecha de inicio del empleado potencial, la cual puede o no ser flexible, y dentro de un plazo que no obstaculice de manera irrazonable la necesidad de contratación. Si aplica, los candidatos serán notificados e instruidos sobre cualquier requisito relacionado con estos fines.

Client-provided location(s): Mexicali, Mexico

Job ID: 14f271a7-438f-4b58-bd18-8ce93133b489

Employment Type: OTHER

Posted: 2026-02-04T18:35:14