Senior Field Service Application Software Engineer

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position 
Reporting to an engineering team lead, this role supports the development, prototyping, and maintenance of software tools for Intuitive products in the field. The position is responsible for scoping, designing, and implementing robust software applications and tools that facilitate field service operations and data management for robotic systems. Key functions include collaborating with cross-functional engineering teams to ensure scalable software solutions, enhancing data pipelines and service interfaces, and contributing to the development and refinement of requirements and technical documentation. Success in this role will be measured by the quality, reliability, and usability of the delivered software solutions, directly impacting the effectiveness and efficiency of both field service and field service software teams.

Essential Job Duties 

• Scope, design, and implement applications, tools, and new functionality to support field service of our robots and the data generated during service.
• Develop and enhance processes and interfaces with service software packages, robotic interfaces, test algorithms, and data pipelines.
• Assist in the development and documentation of effective requirements for the applications.
• Collaborate with other software engineers to ensure that the design and implementation for common software components can be effectively shared.
• Experience with all aspects of the software development life cycle: Planning, Requirements, Design, Development, Testing, Deployment, Maintenance
• Proficiency in Python
• Proficiency in object-oriented programming
• Experience with Windows

Qualifications

Required Education and Training 

• Bachelor's degree in Computer Science or Engineering, Biomedical Engineering, or related field
• 8+ years of software engineering experience

Working Conditions 

• None

Preferred Skills and Experience 

• Experience with web development
• Experience with cloud infrastructure and deployment (e.g. AWS, Azure)
• Experience with CI/CD integrations
• Experience with Linux
• Experience with C++, MATLAB, and/or QML

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

Client-provided location(s): Durham, NC

Job ID: c529af20-aaba-44ce-9c4a-51dc04e2bbb6

Employment Type: OTHER

Posted: 2025-11-11T22:09:24