Medical Science Liaison
Company Description
It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.
We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.
The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.
If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.
Job Description
Primary Function of Position
This position is a scientific resource to both internal and external stakeholders focused on developing deeper, more meaningful scientific relationships between Intuitive and the surgeons, healthcare providers, researchers, and surgical societies that we serve. The MSL role works cross-collaboratively within the organization to drive alignment on research priorities, expand the understanding of the scientific literature, and help align external customers with appropriate internal and external research opportunities.
Essential Duties
- Serve as subject matter expert on Intuitive technologies and their application in multiple clinical specialties, coordinating clinical research projects and initiatives and working cross-functionally with involved stakeholders.
- Engage with and develop professional scientific relationships with surgeons, administrators, payers, policymakers, healthcare institutions, researchers, and societies to be a credible partner in scientific exchange and evidence generation supported by Intuitive technologies.
- Work with Intuitive Clinical Affairs, Global Access Value & Economics (GAVE), Medical Affairs, Digital, Clinical Strategy, and Engineering teams in a cross-functional manner regarding clinical research.
- Serve as a scientific consultant within the organization to support internal colleagues through evaluating and consulting on the scientific literature, related educational materials, and triaging customer inquiries related to research.
- Support clinical evidence strategy across research, product development, and product management.
- Provide voice of customer feedback from the field to help inform business decisions and research strategy.
- Connect our key customers’ educational and research needs with available Intuitive resources aligned with Intuitive’s strategy
Qualifications
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Required Skills and Experience
- 2 years minimum experience as an MSL
- Excellent written and verbal communication skills
- Effective presentation skills across a diverse audience of clinical and technical experts, both in-person and remotely
- Working knowledge of statistics and data analysis methods that are commonly used for clinical studies.
- Understanding of principles of clinical study design and levels of evidence
- Experience with writing and editing scientific manuscripts
- Experience with conducting scientific literature searches (e.g., PubMed)
- Experience and proven track record developing and maintaining professional relationships with surgeon key opinion leaders, administrators, payers, policymakers, and surgical society leaders
- Clinical competency across procedures that utilize Intuitive Technologies Technical competency across Intuitive Technologies Understanding of the FDA regulatory process in the U.S. that govern use of medical devices (i.e., on- vs. off-label procedures)
- Ability to critically evaluate and discuss scientific clinical publications
- Understanding of and ability to discuss comparative surgical modalities (robotic-assisted, open, and laparoscopy)
- Maintain working knowledge of key publications and emerging clinical literature
- Understanding of Intuitive research grant pathways and other mechanisms for research grant funding Skill in customer-facing interactions both virtually and in-person
Required Education and Training
- Minimum of a MS, PhD, or MD and/or equivalent work experience within healthcare is required
Working Conditions
- Ability to travel domestically (Up to 25%)
Preferred Skills and Experience
- Experience with minimally invasive soft tissue surgery or the medical device industry
Additional Information
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.
Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).
For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA
- HSA
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Company Outings
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
Professional Development
- Internship Program
- Leadership Training Program
- Tuition Reimbursement
- Promote From Within
- Lunch and Learns
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program