Logistics Analyst 2 - Americas

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Primary Function of Position

We are seeking an Analyst Logistics Compliance with a strong automation and data mindset to modernize our North American trade compliance operations. The Analyst Logistics Compliance Operations – Americas is responsible for daily import operations and activities within the region. He/she will serve as a primary point of contact for internal and external inquiries on the import. This individual will work on audit of import / export documentation, recordkeeping, closing tickets in ServiceNow, communicate with brokers on clearance inquiries, assist with duty drawback and other responsibilities as assigned by the manager. 

Essential Job Duties

• Perform import/export activities in compliance with government rules and regulations, organizational policies, procedures, goals, and objectives.

• Manage the daily trade compliance operations for the import transactions within the region by working with customs brokers, carriers, forwarders, and internal teams to ensure timely and accurately clearance process.

• Manage and audit import/ export recordkeeping completeness and accuracy to ensure compliance with the company record retention policy and international trade regulations

• Translate regulations into system rules, dashboards, and SOPs

• Perform pre- or post-entry audits on the shipping documentation and customs declaration. Make corrections if required. Responsible for Post Entry Summary Correction program.

Monitor freight forwarders and customs brokers and evaluate adherence to Intuitive brokerage SOP and metrics. Lead and follow up with documented corrective action related to monthly brokerage metrics reports. Maintain broker and forwarder scorecard.

Develop and generate compliance and service provider performance reports for management.

Identify key opportunities for continuous process/ system improvements, implements solutions to eliminate identified compliance deficiencies.

Participate in cross-functional projects relating to logistics/ trade compliance.

Participate in various cost savings initiatives and strategic planning sessions to support Intuitive strategic goals and objectives. Create dashboards to track realized vs. modeled savings

Perform other duties, tasks, special projects as assigned.

Qualifications

Required Skills and Experience

• Bachelor’s degree in Finance or Supply Chain is highly preferred

• Proficient in the use of Microsoft Outlook, Word, Excel, and PowerPoint

• Automation‑first mindset with structured problem solving

• Ability to manage and drive change

• Ability to interpret regulatory requirements and implement appropriately

• Ability to work both as part of a team and independently to make effective decisions in a timely manner

• Demonstrate analytical and change management skills, critical thinking, and problem solving with experience in risk management processes and gap analysis

• Strong attention to detail and proficient recordkeeping and database maintenance skills

• Excellent communication skills (verbal, written, presentation) with ability to implement and conduct training

• Strong organizational, multitasking, problem solving, and time management skills to meet or exceed deadlines, and maintain flexibility in fast-paced, evolving environment

• Strong ability to create innovative solutions from existing resources

• Fluent in English

Working Conditions

Normal office conditions.

Travel required (<10%) – both domestic and international.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

Client-provided location(s): Norcross, GA

Job ID: 35252372-5038-41b0-9287-bbf1d2c87206

Employment Type: OTHER

Posted: 2026-02-10T23:04:45