Client Engineer

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

As a member of our windows client engineering team your responsibilities for this position include, supporting highly customized MECM environments that manage over 12000 computers worldwide.  This role will have a specific emphasis on maintaining partnerships and supporting our Manufacturing and Service Business Units worldwide. Responsibilities include application packaging, reporting, Operating System Deployment, security hardening, and establishing Hardware, OS, and Software standards.

Roles and Responsibilities:

This position has responsibility and authority:

• Create, update, and maintain multiple windows OS images for Manufacturing Organization leveraging MECM OSD, MDT and WDS
• Responsible for working with Client Engineering team maintaining and supporting MECM in Intune and on-prem
• Experience with working MECM > 1902.  MDT and WDS.
• Responsible for developing, configuring, and maintaining monitoring capabilities that support our Infrastructure Operations, ITEMS, Software sustainment and Manufacturing teams
• Update architecture, run and build book documentation as needed
• Submit and communicated changes as needed using change control process.
• Receive and respond to escalations. Escalate issues to management, if necessary.
• Collaborate with team members and execute the IT strategy in a cost effective and timely manner.
• Stay abreast of industry best practices in risk management techniques and integrate new methods and tools as appropriate.
• Experience with Active Directory Service and provide recommendations, update following change control if needed.
• Create and troubleshoot PowerShell scripts as needed.
• Build in Automation and Self-service when needed
• Create and maintain all aspects of documentation relative to responsibilities and processes.
• Maintain and create application packages
• Maintain Windows OS desktop security hardening
• Package software and patches as needed.

Qualifications

Skill/Job Requirements:

• 7+ Systems Engineering experience
• Bachelor's Degree in Engineering 
• Windows operating systems (Win7, Win10, Win 11)
• Virtualization – Hyper-V and VMWare ESXi 5.5 +, Nutanix
• TCP/IP, DHCP, WINS, DNS
• PowerShell scripting experience preferred 
• Microsoft Endpoint Configuration Manager and Intune
• MECM
  • Infrastructure
  • Application Packaging
  • Security patching
  • OSD, MDT, Offline imaging (win7,10, 10 IOT)
  • OS Customizing
  • SQL Queries – Reports
  • PowerBi

• Security remediation, OS hardening, PKI
• We are an AA/EEO/Veterans/Disabled employer

Additional Information

Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.