Director, Program Management

Overview

The Program Director for the Manufacturing/Aerospace industrys is responsible for driving long-term strategy, ensuring cross-functional alignment, for our manufacturing/Aerospace portfolio.

You will connect strategy to execution, partner with Evergreen leadership, and ensure all Manufacturing/Aerosapce programs operate within a clear, integrated strategic framework.

Responsibilities

1. Program & Portfolio Leadership

• Own end-to-end delivery of a portfolio of professional services programs ranging from custom to fully outsourced managed services, ensuring alignment with client objectives, contractual commitments, and business strategy
• Establish and enforce delivery standards, governance models, and operating rhythms across all programs
• Translate executive strategy into executable program roadmaps, milestones, and success metrics.
• Drive consistency in program execution while allowing flexibility or client-specific needs

1. People Leadership & Talent Development

• Lead, mentor, and develop a team of Project Managers and Program Managers across multiple engagements.
• Set clear expectations for performance, accountability, and professional growth
• Build a high-performing, collaborative delivery culture focused on accountability, quality, and continuous improvement.
• Identify skill gaps and partner with leadership to drive hiring, onboarding, and training initiatives.

1. Client & Stakeholder Leadership

• Serve as the senior delivery escalation point for clients, ensuring confidence, transparency, and trust.
• Partner with Sales, Account Management, and Executive stakeholders to shape delivery approach during pre-sales, scoping, and transitions.
• Lead executive level client communication, including status reviews, risk discussions, negotiations, and value realization

1. Financial & Commercial Accountability

• Own financial performance of a portfolio, including revenue, margins, utilization, and cost control.
• Ensure programs and delivered within scope, budget, and timeline while meeting quality expectations.
• Oversee forecasting, resource allocation, and demand planning to balance growth and delivery excellence
• Partner with Sales and Solutions to manage change orders, scope adjustments, and commercial risk

1. Delivery Governance & Risk Management

• Establish Program Governance frameworks, including status reporting, risk management, and issue escalation.
• Ensure early identification and mitigation of delivery, operational, and client risks.
• Drive disciplined change management and scope control across all engagements
• Ensure compliance with internal processes, contractual obligations, and regulator requirements

1. Operational Excellence & Continuous Improvement

• Define and refine delivery methodologies, tools, and best practices.
• Use data and KPIs to assess performance, identify trends, and drive improvements for delivery quality
• Champion operational efficiency, standardization, and scalability as the portfolio grows.

• Leading, teaching, and building teams of project and program managers
• Increasing predictability and delivery quality across services portfolio
• Enabling cohesive governance
• Maximizing cross-team knowledge sharing and organizational cohesion

• 10+ years in program management, engineering leadership, operations strategy, or technical consulting.
• Experience delivering programs in Manufacturing, Aerospace, Engineer, or Technology environments.
• Demonstrated ability to manage a portfolio of programs with satisfactory outcomes.
• Strong understanding of project/program management and professional services.
• Familiarity with OKRs, KPI frameworks, and organizational performance systems.

• Background in engineering, manufacturing systems, or industrial operations
• Experience leading programs across Field Operations, Manufacturing, Engineering, Technology, or Aerospace.
• Ability to translate technical complexity into strategic clarity for stakeholders.
• MBA or equivalent professional experience
• PMP Certification