Account Coordinator, Sales Support
Overview
Insight Global is seeking an enthusiastic and motivated professional to support one of our top-producing Account Managers on a one-to-one basis. This role will be responsible for general sales, administrative, and consultant support. The ideal candidate will act as a liaison between our customers, consultants, account management and back-office functions. This role includes daily interactions with onsite consultants and customers and requires strong organizational and interpersonal skills.
Responsibilities
• Sales Support:
o Support the Account Manager with administrative and customer service tasks
o Generate and manage leads and call sheet targets
o Create and update sales documents, decks, and reports
o Use and maintain CRM systems and tools (P-Zone/Atlis)
o Attend and host meetings as needed with both external clients and internal teams
o Build and maintain relationships with Hiring Managers as an extension of the Account Manager
o Partner with Strategic Accounts to understand and help meet their expectations and priorities for account successo Attend and contribute to field initiatives, sales events, morning Zone meetings, trainings, company/team calls, quarterly wraps, goals, and reports
• Administrative Support:
o Coordinate with recruiters to manage paperwork, compliance, and payroll requirements for new hire onboarding
o Create and maintain systems to assist Account Manager in sales and recruiting related efforts, including but not limited to: candidate and consultant tracking, business pipeline documents, invoicing spreadsheets, etc.
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o Perform various ad-hoc tasks such as creating org charts, SOWs, market research, managing ABOL accounts, running credit checks, processing write off approvals, and completing cyber trainings
o Assist with AM-specific tasks such as submitting expenses, mailbox management, sales activity documentation, and weekly statistics
o Partner with Evergreen to support advanced services within the AM's portfolio as needed
• Consultant Support:
o Manage and coordinate engagement activities for contractors, recruiters, and Account Managers in accordance with the outlined Engage structure/Consultant Roster
o Strategically leverage the Engage process to identify business, maintain a brand of care, and increase market share with our clients
o Prioritize accuracy of system end dates and contract ending emails o Handle any consultant questions, issues, or escalations related to payroll, benefits, expenses, timesheets, etc.
o Ensure timely and proper entry, approval, verification, and commission releases as it pertains to timesheets
Qualifications
What You'll Need to Succeed:
• Effective time management and workload prioritization skills
• Flexibility to both work autonomously and collaboratively as a part of a team• A sense of urgency and ability to work in a fast paced, ever-changing environment
• A passion for problem solving and a solution-oriented mindset in the face of challenges
• Ability to effectively communicate both verbally and in writing (articulating messages, information, and ideas to a diverse audience)
• Strong relationship building skills, professionality, and the ability to build with internal and external audiences• Demonstrated proficiency in Word, Excel and PowerPoint with solid computer skills
• Eagerness and aptitude to learn, grown and develop
• The desire, initiative, and creativity to provide value to your AM and their specific business in a way that allows them to level up and thrive as a salesperson
Additional Information:
• Local to Atlanta preferred
• On site expectations: Monday-Thursday in local office, customer on site travel as needed
Perks and Benefits
Health and Wellness
- Life Insurance
- Health Insurance
- Dental Insurance
- Vision Insurance
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
Professional Development
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Associate or Rotational Training Program
- Internship Program
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program