SURE/Principal Consultant - Business Consulting - Electric Utilities Industry (Kraken Platform)

Principal Consultant - Business Consulting - Electric Utilities Industry (Kraken Platform)
Infosys consulting is seeking an experienced Utilities Industry consultant with strong domain knowledge in the electric, gas, or water utility industry and hands-on experience delivering data conversions into modern customer and billing platforms (like the Kraken Platform). The ideal candidate will have practical expertise with Kraken, a next-generation billing and customer platform, and a proven ability to manage complex data migration activities during large transformation programs.
This role requires a blend of functional utility knowledge, technical data skills, and implementation experience to ensure legacy customer, meter, billing, and financial data is accurately migrated into the new Kraken environment.

Responsibilities:

• Focus on consulting and advisory services for the Electric Utilities sector with focus on retail (energy billing, meter data, customer journeys, payments, System integrations, migrations).
• Strong influencing skills and ability to challenge traditional ways of thinking.
• Strong problem-solving skills within an agile working framework. Must be able to grasp the technical capabilities and constraints of the Kraken platform, or other similar platforms (such as Oracle CIS).
• Apply deep understanding of the Meter-to-Cash lifecycle within utilities, including customer setup, service orders, metering, usage calculation, rating, billing, payments, adjustments, and credit/collections.
• Being the knowledge base of how Kraken works and how we deliver the Kraken Platform
• Managing the relationship with key technology and exec stakeholders from the client and potential Partners. Being the escalation point for any technical issues and client concerns.
• Understanding the Kraken infrastructure, aligning client direction with the overall goal for the Kraken platform & business.
• Summarizing and articulating client needs, considerations, timelines internally to enable the ongoing development of the Kraken platform.
• Lead Infosys business consulting assignments and business development efforts and be responsible for executing such work on time and within budget.
• Lead client discussions regarding the design and implementation of digital solutions.
• Experience in managing complex technology implementation including migration programs.
• Execute and manage business consulting projects with different levels of complexity and specific workstreams within larger projects, effectively setting up a detailed project plan and executing work toward key milestones.
• Participate in Industry events and help in brand building.
• Work across multiple levels and multicultural teams.
• Maintain highly effective communication with client senior management.
• Respond to RFX from clients and prospects and manage the sales process.

Basic (Required) Qualifications:

• Bachelor's degree or foreign equivalent required.
• At least 10 years of industry experience with 5 years of experience in Utilities or comparable regulated industries

• Two to seven years of experience in leading engagements in Utilities, Energy, or natural resources focused consulting role or a strategic project management/advisor role.
• Familiarity with energy markets and underlying fundamentals, regulations, and policies; specific experience and/or knowledge of specific segments of the Utilities Retail
• Ability to travel 4 days a week to multiple local, national client locations.
• Candidates authorized to work for any employer in the US without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role currently.

Preferred Qualifications:

• 5+ years of experience in the utility industry (electric, gas, or water).
• Hands-on experience with data conversions for CIS or billing system implementations.
• Direct, practical experience with the Kraken billing/customer platform.
• Strong understanding of the Meter-to-Cash process and utility regulatory environment.
• Experience supporting multi-cycle conversions in large transformation projects.
• Strong client-facing roles, stakeholder management, analytical, communication, and problem-solving skills.

• Excellent communications, collaboration, and presentation skills
• Strong agile delivery experience, client facing roles and stakeholder management.
• Sector-relevant experience in managing complex technology implementation or migration programs.
• Open minded individuals who are comfortable with ambiguity and an ever-changing environment
• Proven experience in software adaptation, deployment, and integration
• Understanding of customer billing and customer information management systems,
• Proven ability to lead multidisciplinary teams and build strong relationships with clients.

Estimated annual compensation will be $168,000 - $234,000
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:-

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

Client-provided location(s): Gunnison, CO

Job ID: Infosys-143872BR

Employment Type: OTHER

Posted: 2026-01-29T18:39:44