SSC Operations Manager (Finance & Accounting, Sales & Fulfilment)

Job Descriptions:

• Oversees the shared services operations of Accounting and Sales & Fulfilment team.
• Ensure all transactions are completed according to SLA.
• Ensure compliance of SOP according to each line of business.
• Ensure efficient monthly & period end closing process.
• Prepare and submit performance review reports.
• Participate in client and management review meetings.
• Perform process improvement to enhance efficiency.
• Drive performance management activities within the team.

Requirements:

• Certified accountant i.e. ACCA, MIA, CPA, MICPA, CIMA and other relevant accounting professional body
• Bachelor's degree in accounting, Finance or Business Admin
• At least 10 years working experience in SSC or BPO setting and with experience in managing a team of more than 30 headcounts.
• Experience in SAP, Blackline or related modules.
• Proficiency in Microsoft Excel and PowerPoint.
• Excellent stakeholder management skills.
• Preferable Mandarin speaker to handle Mandarin speaking market.
• Candidate should have SSC/BPO background handling big team size.

Client-provided location(s): Kuala Lumpur, Malaysia

Job ID: Infosys-141654BR

Employment Type: OTHER

Posted: 2025-11-19T18:40:08