Service Desk Specialist with German
1 month ago• Sibiu, Romania
Location: Sibiu
Key responsibilities:
- be assigned for one future-oriented, long-lasting and eminent client - an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
- be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
- be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
- be a member of the international, dynamic and innovative company environment.
- speak and write in German and English fluently;
- handle phone calls, a necessity to reply to emails and give a useful guidance to the client;
- perceive multitasking and problem solving as a piece of cake;
- are a daily user of Windows, Android or iOS, Microsoft Office, etc.
- want to be a team player rather than a lonely wolf;
- can be punctual and relied on.
- unlimited contract;
- language bonus;
- private medical insurance;
- Benefit platform
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Client-provided location(s): Sibiu, Romania
Job ID: Infosys-132409BR
Employment Type: OTHER
Posted: 2025-06-23T23:39:13
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)