Service Desk
3 weeks ago• Belo Horizonte, Brazil
This job is no longer available.
Infosys Brazil is looking for professionals with the profile of Service Desk to join our team.
Responsibilities:
- Provide support across Latin America, interacting with clients via chat (85%) and calls (15%);
- Level 1 support (handling questions, routing requests, and providing IT service assistance).
- Knowledge in IT, microcomputing, Windows, and Microsoft Office suite;
- Advanced Spanish for conversation.
Working Hours: Monday to Saturday, from 8:00 AM to 2:20 PM
Additional information:
Type of work: CLT, Flexible hours.
Benefits package: Transport vouchers, meal vouchers, childcare assistance, life insurance, funeral assistance, medical and dental insurance.
Career: Global work on national and international clients and/or projects, possibility of international career movement.
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Client-provided location(s): Belo Horizonte, Brazil
Job ID: Infosys-140266BR
Employment Type: OTHER
Posted: 2025-11-16T18:37:09
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)