Senior Technical Business Analyst / Project Manager

Infosys Public Services is seeking a Senior Technical Business Analyst / Project Manager to join our team.

Position Description (scope of work or brief narrative):
List of tasks to be performed:

• Project management and project oversight
• Develop software requirement specification (SRS) documents to support functional requirements affecting the technical file specifications (Mail.dat and Mail.XML).
• Manage, update, and maintain all currently supported technical specifications and guides and develop new ones as necessary in support of new or revised functionality across systems.
• Customer Acceptance Testing (CAT) to provide support to review Technical Requirement Documents (TRD), develop and update test scripts, perform customer acceptance testing, perform production validation through smoke testing and functional testing, document testing outcome and provide artifacts, provide TLSC documentation and Requirement Traceability Matrix (RTM).
• Provide expert personnel to meet with and participate in mail industry meetings/forums and Mailer Technical Advisory Committee (MTAC) workgroups, task groups and user groups.
• Development of performance metrics to track and report status of Customer Acceptance Testing.
• Automated test script development
• Develop training materials, Standard operating procedures (SOP) and guides as it relates to impacted CPPP applications.
• Other related duties as assigned.

Required Certifications, if any:

• Project Management Professional or Scrum Master Certification

Required Experience Level:

• Minimum of 4 years' experience, in technology or software development preferred.
• Experience as a business analyst, Certified Business Analysis Professional (CBAP) preferred.
• Experience with requirements management tools. (examples include Application Lifecycle Management (ALM), VersionOne, JIRA, Confluence)
• Experience with software testing tools. (examples include Unified Functional Testing (UFT), Selenium)
• Experience with database tools and developing analytics solutions using tools like MicroStrategy, Oracle SQL, Teradata
• Experience using O365 suite (Word, Excel, PowerPoint, Project, Access, Visio, Teams, Workflow, Power BI)
• Experience with client Technical Solution Lifecycle (TSLC), or other industry Software Development Lifecycle (SDLC) methodologies.
• Experience managing or leading IT projects using Waterfall and Agile Methodologies

Preferred Experience:

• Mail.DAT and Mail.XML are fundamental to the electronic data exchange of mailing information. Experience with Mail.DAT, and Mail.XML specification (highly desired but not required).
• Demonstrated experience with automation testing tool using Artificial Intelligence (AI) or similar

Educational Requirements:

• A bachelor's degree or foreign equivalent is required from an accredited institution. Will consider three years of progressive, relevant work experience instead of every year of education. Candidates who have completed a Master's degree program are strongly preferred.

The job entails sitting and working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face. Travel may be required as per the job requirements.

Client-provided location(s): Leavenworth, WA

Job ID: Infosys-152427BR

Employment Type: OTHER

Posted: 2026-08-21T19:55:50