Senior Process Specialist

Infosys Brazil is looking for professionals with the profile of HR Analyst to join our team

Main activities and responsibilities:

• Process employee benefit enrollments, changes, terminations, and claims, and administer open enrolment and leave-of-absence programs.
• Support development and administration of the compensation approach, including base pay, variable pay, and ad-hoc adjustments.
• Administer the year-end compensation and bonus process, including eligibility tracking and payroll coordination.
• Manage HR communications creation and deployment, and administer employee engagement and pulse surveys.
• Process performance management transactions, including annual cycle reporting and goals/ratings tracking.
• Support employee lifecycle programs such as company asset administration and employee relocation or assignment support.
• Process Hire-to-Retire transactions and perform quality checks on HR transactions.
• Ensure pay information is accurately recorded and calculated each payroll cycle, and perform build-to-gross calculations and payroll validations.
• Process exception payments and off-cycle payroll runs, and ensure compliance with applicable statutory and regulatory requirements.
• Respond to payroll queries from employees and generate periodic or ad hoc payroll reports.
• Resolve escalated (Level 2/3) queries across HR and payroll processes, and escalate non-standard issues per established protocols.
• Participate in and contribute to process improvement and automation initiatives, and support team leads with training and escalation resolution.

Required Qualifications:

• Graduate in any discipline.
• Language - Spanish (R/W), English (R/W/S)
• Strong written and verbal communication skills.
• Experience in HR operations, including exposure to payroll processing.
• Experience with HRMS/ERP platforms (SuccessFactors).
• Ability to work independently and as part of a team.
• Computer proficiency (MS Office - Word, Excel and Outlook).
• Understanding of compensation administration processes.
• Experience in employee engagement administration and reporting.
• Results and deadline driven.
• Experience in benefits, compensation, or employee data administration for enterprise clients.
• Experience in payroll processing across multiple client accounts.
• Experience with payroll systems such as ADP or similar platforms.

Additional information:
Type of work: CLT.
Benefits package: Transport vouchers, meal vouchers, childcare assistance, life insurance, funeral assistance, medical and dental insurance.
Career: Global work on national and international clients and/or projects, possibility of international career movement.