Senior Specialist, Process Design
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Job Purpose and Impact
The Senior Specialist Process Design executes goals and objectives aimed at enhancing business performance and customer satisfaction. With minimal supervision, this job performs complex activities to streamline operations, reduce waste and optimize workflows. This job partners with business stakeholders to resolve the appropriate application of business process management and leverages Lean Six Sigma continuous improvement tools and methodologies to drive performance improvement. This job supports increased consistency, process management maturity, and the standardization, harmonization, and simplification of processes for value creation fostering a culture of continuous improvement within a specific business, function and geography.
Key Accountabilities
• BUSINESS PROCESS MANAGEMENT FRAMEWORKS & METHODOLOGIES APPLICATION: Enables a fit-for-purpose application of business process management frameworks and methodologies, ensuring consistency, efficiency and feedback incorporation.
• PROCESS MODELING: Aligns information gathering, interviews, workshops, and leads the implementation of detailed process models and documentation aligned with frameworks and methodologies.
• PROCESS IMPROVEMENT: Partners and leverages Lean Six Sigma tools and methodologies to review and challenge existing processes, supporting initiatives to increase efficiency and value, and reduce waste.
• PROCESS ASSESSMENTS & DATA ANALYSIS: Uses complex data insights to support processes review, find improvement opportunities, and apply effective analysis tools.
• DESIGN SOLUTIONS: Handles complex solution design and workshop facilitation with applicable business stakeholders to achieve the desired outcome.
• CONTINUOUS IMPROVEMENT: Works with applicable business stakeholders to build and connect teams and process that enable and embed a culture of continuous improvement.
• TECHNOLOGIES ADOPTION: Partners to implement and support the adoption of complex technologies and automation tools for process improvement and operational excellence initiatives.
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• STAKEHOLDER COLLABORATION: Collaborates with cross functional team to support complex action plans, facilitate the adoption of new practices, and champion a community of practice for continuous improvement across the organization.
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Qualifications
• Minimum
Requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.
Advanced English level
• Preferred qualification
Lean Six Sigma training and Black Belt attainment.
Perks and Benefits
Health and Wellness
- Short-Term Disability
- HSA With Employer Contribution
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long-Term Disability
- FSA
- HSA
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Assistance Program
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion