Senior Principal, Business Consulting - Business Process Transformation & Optimization Lead

AIX/ Senior Principal, Business Consulting - Business Process Transformation & Optimization Lead.

Infosys Consulting's AIX practice is seeking an experienced Management Consultant at a Senior Principal Level with experience in Business Process Transformation & Optimization experience.

About the Role
We're launching the next wave of Intelligent Process Excellence and growing our team with individuals who bring insights and best practices to help organizations in their transformation. We're growing rapidly, so you will have plenty of opportunities to bring and act on new ideas and hone your skill set to keep up with the ever-growing demands of the digital landscape. Our Intelligent Process Excellence team helps apply cutting edge technology and techniques to bring solutions to our clients. You will utilize your background in Business Process Management systems, Business Process Transformation, Business Process Optimization, Business Process Automation, and Artificial Intelligence. You will be leading our effort to strategize, build, and run our Signavio capability within our Services, Utilities, Resources, and Energy (SURE) practice. You will report up through our Artificial Intelligence Experience (AIX) leadership. You'll advise our clients not only on innovative and digital ways of working but you'll bring that same approach to the way in which we advise our clients.

The Role You'll Play

• Senior Principal is part of the practice leadership team and helps with the direction, strategy, and success of the practice.
• Work with clients to drive business process transformation programs enabled by your background in Business Process Management systems, Business Process Transformation, Business Process Modeling, Business Process Redesign, Business Process Optimization, Business Process Automation, and Artificial Intelligence.
• Work with our clients to understand where and how Business Process Transformation can be applied, and what problems it can solve. Analyze requirements, processes, and impediments to better business outcomes.
• Work with clients to develop and optimize associated Business Process Optimization services including Centers of Excellence (CoEs), process assessments for process transformation, process modeling, process mining, intelligent automation, business case, vendor identification and selection.
• Lead business process optimization projects focused on assessing industry leading process improvement opportunities.
• Develop Business Process Optimization core application architecture, infrastructure requirements, and enablement.
• Define the purpose, capabilities, and value in deploying advanced Business Process Modeling capabilities. Work with client process leaders, technology leaders and digital teams.
• Lead definition of to-be state including creation and maintenance of PDD and SDD throughout the project lifecycle.
• Create technology solution designs at platform and architectural levels as well as information road maps and case definitions.
• Help the Information Technology organization set up automation environments (installation, monitors and controls.) and define the infrastructure requirements to implement automation solutions.
• Collaborate with our Talent & Organization practice to sell and implement change management programs to support the Business Transformation efforts.
• Lead proposal development and pursuits for multimillion dollar programs. Manage pipelines from opportunity identification to contract.
• Help identify the use cases, provide level of effort estimations and assumptions for the implementation of Business Process Optimization solutions.
• Lead project teams. mentor, coach and develop consultants.
• Contribute to practice development: Business Process Optimization trends, define relevant consulting offers and solutions. Author Point of View documents case studies and thought-leadership white papers.

Ideally, you'll also have

• Bachelor's degree and at least 15 years of progressive, post-baccalaureate work experience in a customer-facing role in a large consulting firm or in the industry.
• At least 15 years of experience leading teams of consultants in the delivery of intelligent automation services and the technology life cycle, including operating model/strategy, opportunity assessment, discovery and requirements definition, solution architecture and design, development, testing and production release.
• At least 15 years of experience in Business Process Transformation and Modeling platforms utilizing some of the leading platforms such as PegaSystems, IBM BPM, Appian, ServiceNow, Salesforce, Comunda, and Signavio.
• At least 5 years of experience in implementing intelligent automation projects including robotics, low code, OCR, chatbots or virtual assistants, natural language processing, machine learning.
• At least 5 years of experience with intelligent automation platforms including UiPath or Automation Anywhere or Blue Prism or Microsoft
• At least 5 years of experience in automation implementation using Agile methodologies or RPA methodologies.
• At least 3 years of experience working on Process and Task Mining capabilities (specifically UiPath Process Mining)
• Excellent written and verbal communication, presentation, client service and collaboration skills.
• Strong ability to solve problems, troubleshoot, analyze processes, map processes, and communicate effectively with senior business and IT stakeholders.
• Experience in leading or supervising a team of professionals.
• Must be willing and able to travel up to 80%, (weekly travel) depending on client requirements.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
• Must be a Resident of an Infosys Consulting Hub Location (New York, Los Angeles (SoCal), Atlanta, Dallas, Houston, Chicago, San Francisco)

Preferred Qualifications:

• Experience in at least one industry sector: Services, Utilities, Resources, Energy, Financial Services, Insurance, Consumer Goods, Healthcare & Life sciences, Retail, or Manufacturing
• Experience in at least one functional area: Finance, Marketing, Sales, Customer Service, Customer Experience or Supply Chain.
• Experience in Strategy-to-Implementation programs related to Business Process Transformation (especially Digital) programs, including cloud-based programs.
• Experience in process improvement and re-engineering using process mining technologies like IBM Blueworks Live, ARIS, Celonis, or Signavio.
• Experience with Agile, Scrum methodologies

Client-provided location(s): Dallas, TX

Job ID: Infosys-140623BR

Employment Type: OTHER

Posted: 2025-10-24T18:37:43