Senior Principal, Business Consulting - AI for Utilities
About the Role
We are continuing to build our AI capabilities to serve the ever growing market demand. You will utilize your background in AI capabilities such as, predictive modeling, advanced analytics, machine learning algorithms, decision modeling, GenAI, agentic AI, and data leverage. You will be leading our effort to strategize, build, and run our AI capability within our SAP Services. Your initial focus will be on Services, Utilities, Resources, and Energy (SURE) practice. You will report up through our Artificial Intelligence Experience (AIX) leadership. You'll advise our clients not only on innovative and digital ways of working but you'll bring that same approach to the way in which we advise our clients.
The Role You'll Play
- Senior Principal is part of the practice leadership team and helps with the direction, strategy, and success of the practice.
- Work with clients to drive business process transformation programs enabled by your background in Artificial Intelligence including machine learning, large language models (LLM), predictive modeling, RAG, and other AI tools and techniques.
- Work with our clients to understand where and how Artificial Intelligence can be applied, and what problems it can solve. Analyze requirements, processes, and organizational impediments to better business outcomes.
- Work with clients to develop and optimize associated Artificial Intelligence services including Centers of Excellence (CoEs)
- Lead Artificial Intelligence projects focused on assessing industry leading process improvement opportunities.
- Develop Artificial Intelligence core application architecture, infrastructure requirements, and enablement.
- Define the purpose, capabilities, and value in deploying advanced Artificial Intelligence capabilities. Work with client process leaders, technology leaders and digital teams.
- Lead definition of to-be state including creation and maintenance of PDD and SDD throughout the project lifecycle.
- Create technology solution designs at platform and architectural levels as well as information road maps and case definitions.
- Help the Information Technology organization set up AI & Automation environments (installation, monitors and controls.) and define the infrastructure requirements to implement automation solutions.
- Collaborate with our Talent & Organization practice to sell and implement change management programs to support the Business Transformation efforts.
- Lead proposal development and pursuits for multimillion dollar programs. Manage pipelines from opportunity identification to contract.
- Help identify the use cases, provide level of effort estimations and assumptions for the implementation of AI solutions.
- Lead project teams. mentor, coach and develop consultants.
- Contribute to practice development: AI trends, define relevant consulting offers and solutions. Author Point of View documents case studies and thought-leadership white papers.
- Bachelor's degree and at least 15 years of progressive, post-baccalaureate work experience in a customer-facing role in a large consulting firm or in the industry.
- At least 10 years of experience leading teams of consultants in the delivery of intelligent automation services and the technology life cycle, including operating model/strategy, opportunity assessment, discovery and requirements definition, solution architecture and design, development, testing and production release.
- At least 10 years of experience in advanced analytics and building predictive models, including exposure to machine learning models and techniques.
- At least 5 years of experience in implementing intelligent automation projects including robotics, low code, OCR, chatbots or virtual assistants, natural language processing, machine learning.
- At least 5 years of experience with ERP systems including SAP, Oracle, Salesforce, or ServiceNow.
- At least 5 years of experience in automation implementation using Agile methodologies
- At least 5 years of experience working with globally distributed IT development teams
- Excellent written and verbal communication, presentation, client service and collaboration skills.
- Strong ability to facilitate working sessions, solve problems, trouble shoot, analyze processes, map processes, and communicate effectively with senior business and IT stakeholders.
- Experience in leading or supervising a team of professionals.
- Ability to travel extensively
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
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- Experience in at least one industry sector: Services, Utilities, Resources, Energy, Financial Services, Insurance, Consumer Goods, Healthcare & Life sciences, Retail, or Manufacturing
- Experience in at least one functional area: Finance, Marketing, Sales, Customer Service, Customer Experience or Supply Chain.
- Experience in Strategy-to-Implementation programs related to Business Process Transformation (especially Digital) programs, including cloud-based programs.
- Experience with Agile, Scrum methodologies
- Advanced degree in related AI or Data field of study preferred
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)