Senior Consultant - PLM - Windchill
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56+ countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
About Your Team
This special squad comprises of creative, curious, and passionate individuals who are given a plethora of opportunities to learn and grow. These diverse and brightest minds come together to build new, disruptive, and game-changing technology. They have a clear and defined aim to bring a change not only in the industry but also in society. Job Description:
The project involves robust application maintenance and support for multiple Windchill PLM instances & CAD applications. Support involves System Administrative Services, Business Administrative Services and End User Support Services. Support activity will be in Japan, China & India. It is maintaining Functional and Technical documentation. Providing Windchill PLM customization and Automation of CAD tool as per business needs.
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The responsibilities include:
- Facilitating discussion with stakeholders, developing solutions, developing statements of work and coming up with project plans.
- Planning, supporting Windchill Monthly maintenance and upgrades as per product owner (PTC).
- Windchill System Administrative Services and Business Administrative Services.
- Resolve technical and functional issues on Windchill PLM and CAD (SolidWorks & AutoCAD).
- Mentor the support team to resolve complex CAD issues.
- Resolving Windchill workflow issues.
- Japanese and English Language -> Proficient level
- Windchill and CAD end user support.
- Windchill customization.
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on Infosys_ta@infosys.com or include your preferred method of communication in email and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
職務内容：
本プロジェクトでは、複数の Windchill PLM インスタンスおよび CAD アプリケーションに対する堅牢なアプリケーション保守とサポートを行います。サポートには、システム管理サービス、業務管理サービス、エンドユーザーサポートサービスが含まれます。サポート活動は日本、中国、インドで実施されます。機能および技術文書の維持管理を行い、ビジネスニーズに応じた Windchill PLM のカスタマイズや CAD ツールの自動化を提供します。
主な業務内容：
- ステークホルダーとの議論の促進、ソリューションの開発、作業範囲の定義、プロジェクト計画の策定
- プロダクトオーナー（ PTC ）の指示に基づく Windchill の月次保守およびアップグレードの計画・支援
- Windchill のシステム管理サービスおよび業務管理サービスの提供
- Windchill PLM および CAD （ SolidWorks 、 AutoCAD ）に関する技術的・機能的な問題の解決
- 複雑な CAD の問題を解決するためのサポートチームの指導
- Windchill のワークフローに関する問題の解決
- 日本語および英語：ビジネスレベル以上の言語能力
- Windchill および CAD のエンドユーザーサポート経験
- Windchill のカスタマイズ経験
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on Infosys_ta@infosys.com or include your preferred method of communication in email and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
"All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)