Senior Associate Manager - Facilities

About Us:
Infosys is a global leader in next-generation digital services and consulting.We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem.

Recognized as the #1 Top Employer in Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI-first organization, we empower our people to work on next-generation technologies, continuously learn, and create impact at scale-supported by a culture rooted in care, inclusion, and excellence.

▶Join Infosys and be part of a culture that's not just promised-it's certified. #TopEmployer2026 #ThriveAtInfosys

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Role Description:

The Senior Associate Facilities Manager is responsible for the end to end management of facilities workplace operations and support services. This role ensures that facilities, hospitality, and administrative services are delivered to a high standard, while maintaining compliance with legislative, health & safety, and business continuity requirements as the lead anchor.
The role partners closely with internal stakeholders and external service providers to deliver a safe, efficient, and customer focused workplace, in line with company policies, Service Level Agreements (SLAs), and regulatory obligations.

Location: Sydney, NSW (with remote responsibility for Canberra, ACT and Auckland, NZ)

Roles and Responsibilities:

Facilities, Office & Hospitality Management:

• Manage the day-to-day operations of the Sydney office, with remote oversight of Canberra and Auckland locations
• Lead and support reception, facilities, and support service team members
• Ensure office, infrastructure, and workplace amenities are maintained to defined standards
• Support office fit-outs, new infrastructure, and operational setups
• Manage workplace events, catering, and hospitality services in line with company policy
• Oversee stationery, amenities, and asset/inventory management
• Collect, analyse, and act on internal customer feedback to improve services
• Identify cost-effective solutions and continuous improvement opportunities
• Coordinate purchasing, invoicing, and approval of vendor payments
• Evaluate workplace products, services, and technology solutions

Vendor & Maintenance Management:

• Manage all planned, preventive, and reactive maintenance activities
• Source, evaluate, negotiate, and manage vendors and service providers
• Manage Annual Maintenance Contracts (AMCs) and service agreements
• Ensure statutory compliance and maintenance of mandatory records
• Monitor the performance and condition of critical equipment
• Ensure appropriate backup and 24/7 support arrangements for critical systems

Business Continuity & Disaster Recovery (BCMS):

• Lead facilities-related Disaster Recovery and Business Continuity activities
• Implement, maintain, and review BCMS documentation and processes
• Support internal and external audits and ensure audit findings are addressed
• Ensure locations remain audit-ready at all times
• Support BCMS training and awareness for key stakeholders

Health, Safety & Environment (HSE):

• Support and implement all workplace HSE requirements across locations
• Maintain and review HSE documentation and management systems
• Coordinate and participate in internal, external audits and inspections
• Support HSE training and competency requirements for facilities personnel, employees and relevant stakeholders
• Deliver Facilities and HSE inductions for new starters and transfer employees, ensuring compliance with company and regulatory requirements
• Respond to customer RFIs and RFPs related to Facilities, BCMS, and HSE

Skills/Competencies:

Essential

• Strong written and professional verbal communication skills, with the ability to engage internal and external stakeholders at all levels
• Customer-focused approach with the ability to deliver practical, solution-oriented outcomes
• Proven ability to manage multiple priorities across local and remote locations
• Strong organisational, planning, time-management and problem-solving skills
• Collaborative leadership style that fosters an inclusive, supportive, and customer service-driven workplace culture
• Understanding of critical services and equipment, including the importance of maintenance, uptime, and risk management
• Flexible and hands-on approach, with the ability to support a broad range of office and facilities operational requirements

Desirable

• Experience in facilities, workplace, or office management within a corporate environment
• Knowledge of vendor and contractor management processes
• Understanding of risk, incident, and compliance management within ANZ workplaces

Qualifications & Experience

• Minimum 6+ years' experience in a Facilities, Workplace, or Office Management role
• Experience managing multi-site operations is highly desirable

In addition to compensation aligned with your role, you'll have access to a wide range of benefits that support your health, career growth, and overall well-being (AU)

• Income Protection Insurance
  

• Paid Parental and Volunteer leaves
  

• Employee Assistance Program (EAP)
  

• Flexible working arrangements (hybrid, reviewed case-by-case basis)
  

• Health Insurance Discount and Well-being Program
  

• Access to Fitness and Gym Memberships
  

• Salary packaging and novated leasing
  

Ourrecruitment and selection processis designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."

Client-provided location(s): Sydney, Australia

Job ID: Infosys-147452BR

Employment Type: OTHER

Posted: 2026-04-29T18:52:50