Senior Associate Consultant- CX Functional Consultant
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56+ countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
About Your Team
This special squad comprises of creative, curious, and passionate individuals who are given a plethora of opportunities to learn and grow. These diverse and brightest minds come together to build new, disruptive, and game-changing technology. They have a clear and defined aim to bring a change not only in the industry but also in society. Functional - Oracle CX Cloud Consultant Skills:
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- CX Cloud Functional Consultant
- Minimum of 5 years of Oracle CX Cloud functional experience
- Implementation experience in Oracle Sales Cloud & CPQ.
- Advance knowledge in Partner Portal, Opportunity and Order Management & Connected Business Intelligence.
- Advance knowledge in BML Scripting, B2B Site Administration, Commerce, Configuration activities (Arrays, Rules, Pick list, Product Hierarchy, etc.).
- Strong knowledge in designing document templates, layouts, elements, XSL snippets, etc.
- Understand Customer requirements and prepare functional design documents.
- Exhibit exceptional Analytical problem-solving skills with the ability to work independently or in a team-oriented manner.
- Exceptional communication skills (written and oral) to convey the functional solutions to offshore.
- Basic understanding in Cloud ERP Data model (supply chain, Finance, , Product Development, TCA) - in view of bridging functional integration with Sales Cloud and CPQ.
- Coordination with the offshore team for deliverables.
- Business communication skills in Japanese and English
- Business level writing Skills in Japanese
- Certifications in Oracle CX Cloud - Any
- implementation experience in Oracle CX Cloud in any area
- Cloud Implementation Certifications is an added PLUS
- Excellent problem solving and analytical skills with quick learning on the job
- Good interpersonal skills and teamwork required
- CX Cloud 機能コンサルタント
- Oracle CX Cloud の機能担当として の経験が5年以上
- Oracle Sales Cloud および CPQ の導入経験
- パートナーポータル、商談管理、受注管理、連携型ビジネスインテリジェンスに関する高度な知識
- BMLスクリプト、B2Bサイト管理、コマース、構成作業(配列、ルール、選択リスト、製品階層など)に関する高度な知識
- ドキュメントテンプレート、レイアウト、要素、 XSLスニペットなどの設計に関する深い知識
- 顧客要件を理解し、機能設計書を作成
- 単独またはチームでの作業における優れた分析と問題解決能力
- オフショアチームに機能ソリューションを伝えるための優れた口頭・文書によるコミュニケーション能力
- Cloud ERPのデータモデル(サプライチェーン、財務、製品開発、TCA)に関する基本的な理解(Sales CloudおよびCPQとの機能統合を見据えた知識)
- 成果物についてオフショアチームと連携
- 日本語および英語でのビジネスコミュニケーションスキル
- 日本語でのビジネスレベルの文書作成スキル
- Oracle CX Cloud に関する認定資格(いずれか)
- Oracle CX Cloud の導入経験(領域問わず)
- Cloudの実装認定資格があれば、なお可
- 問題解決能力に優れ、分析スキルが高く、仕事の中ですぐに学習できる
- 高い対人スキルとチームワークは必須
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on Infosys_ta@infosys.com or include your preferred method of communication in email and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
"All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)