SDLC support Specialist
Yesterday• Mexico City, Mexico
L2 Support Engineer and proactive individual with strong application support experience of 6+ years supporting SDLC infra and DevOps tools. Requires expertise in working on SDLC pipelines, DevOps tools, Linux environment, distributed systems and troubleshooting system issues.
Basic Qualification (Required Skills):
- Bachelor's degree in information technology, Computer information systems, Computer Science or related field.
- 6 to 9 years of work experience on SDLC/DevOps, Linux system platforms.
- Good Linux Scripting/Development skills - Java, Python (Any).
- Good knowledge of SDLC, CVS, SVN, Git, Maven, GITLAB, Docker and Jenkins.
- Knowledge of DevOps dependencies - code, review, builds, repositories, packages, distribution.
- Knowledge of config management - chef, puppet, ansible and related languages, groovy, go, json, yml, ini (any).
- Strong analytical and troubleshooting skills.
- Excellent soft skills, Communication (verbal & written).
- Ability to multitask in high paced environment.
- Problem solver and To Do attitude, ability to face technical challenges and drive solutions.
- Having worked in environment support 10000+ servers a plus.
- Multiple application support experience a plus.
- ITIL and ITSM experience is a plus.
- Global clients facing support team experience is a plus.
- Able to work within a Global team, prior experience is a plus.
- Prior experience with Financial Institution is a plus.
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Client-provided location(s): Mexico City, Mexico
Job ID: Infosys-150449BR
Employment Type: OTHER
Posted: 2026-07-14T18:58:52
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)