Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

SDLC support Specialist

Yesterday Mexico City, Mexico

L2 Support Engineer and proactive individual with strong application support experience of 6+ years supporting SDLC infra and DevOps tools. Requires expertise in working on SDLC pipelines, DevOps tools, Linux environment, distributed systems and troubleshooting system issues.

Basic Qualification (Required Skills):

  • Bachelor's degree in information technology, Computer information systems, Computer Science or related field.
  • 6 to 9 years of work experience on SDLC/DevOps, Linux system platforms.
  • Good Linux Scripting/Development skills - Java, Python (Any).
  • Good knowledge of SDLC, CVS, SVN, Git, Maven, GITLAB, Docker and Jenkins.
  • Knowledge of DevOps dependencies - code, review, builds, repositories, packages, distribution.
  • Knowledge of config management - chef, puppet, ansible and related languages, groovy, go, json, yml, ini (any).
  • Strong analytical and troubleshooting skills.
  • Excellent soft skills, Communication (verbal & written).
  • Ability to multitask in high paced environment.
  • Problem solver and To Do attitude, ability to face technical challenges and drive solutions.
Preferred Qualifications:
  • Having worked in environment support 10000+ servers a plus.
  • Multiple application support experience a plus.
  • ITIL and ITSM experience is a plus.
  • Global clients facing support team experience is a plus.
  • Able to work within a Global team, prior experience is a plus.
  • Prior experience with Financial Institution is a plus.

Want more jobs like this?

Get jobs in Mexico City, Mexico delivered to your inbox every week.

Job alert subscription
Client-provided location(s): Mexico City, Mexico
Job ID: Infosys-150449BR
Employment Type: OTHER
Posted: 2026-07-14T18:58:52

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare
  • Work Flexibility

    • Office Life and Perks

      • Commuter Benefits Program
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Sabbatical
    • Financial and Retirement

      • 401(K)
      • Relocation Assistance
    • Professional Development

      • Learning and Development Stipend
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)