SAP OTC Consultant - Principal - Infosys Consulting

Principal - Business Consulting (SAP Program Manager)
About Us

Do you want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready?

The Team

Our Digital Platforms Practice helps some of the largest global firms and most recognizable brands deliver value and business transformation enabled by digital ERP solutions and services. Our ERP services, covering strategy, implementation and innovation, help clients deliver true value and achieve their transformation agenda.

• Own end-to-end solution architecture for B2B, Direct Ship, and Service Center scenarios.
• Act as design authority for Commercial driven processes, governing order capture, fulfillment orchestration, pricing, billing, and returns and integration with Finance / supply chain
• Balance work between multiple Releases
• Architect and govern integrations with dealer portals, service centers (3PL), and downstream billing flows.
• Drive cross functional integration scenarios with clear business sign-off.
• Work with the team on cutover readiness, go-live support, and hypercare stabilization to ensure business continuity.
• Provide executive-level communication and governance, translating into best practices, clean core and outcomes

• 10+ years of consulting experience.
• Deep expertise in SAP S/4HANA Order-to-Cash (SD) with strong focus on B2B, dealer-centric, and Direct Ship scenarios.
• Minimum of 3 S/4 HANA full-life cycle projects
• Proven experience designing Commercial processes for component sales, including pricing, billing, returns, and credit/debit handling.
• Strong understanding of Direct Ship and Service Center (3PL) fulfillment models and their impact on OTC execution.
• Working knowledge of Finance integrations (Billing, AR, Credit Management, revenue postings) supporting Commercial accuracy.
• Working knowledge of Supply Chain touchpoints (allocation, backorders, fulfillment orchestration) impacting customer commitments.
• Experience leading Fit-to-Standard workshops, design reviews, and gap/fit analysis for Commercial scope.
• Ability to operate as a principal-level design authority, making trade-off decisions across Commercial, Finance, and Supply Chain.

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off