SAP ECC Program Manager - [H/F/D] - Lyon

Role - SAP ECC Program Manager
Location - France
Region - Lyon

Job Description

Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your Role

SAP ECC Program Manager oversees the end-to-end execution of enterprise-level SAP ECC programs involving multiple functional modules and cross-functional integration. The role includes planning, governing, and delivering ECC implementations or rollouts, closely coordinating with business leaders, technical teams, and external vendors. The Program Manager ensures delivery excellence, solution integrity, and business value realization.

Key Responsibilities

• Lead complete SAP ECC programs across all phases: Blueprint → Realization → Final Prep → Go-Live → Support.
• Establish program governance structure, steering committees, RAIDs, KPIs, and escalation mechanisms.
• Ensure alignment with business strategy, digital roadmap, and enterprise architecture.
• Stakeholder & Executive Management where act as primary contact between C-level executives, business leaders, and delivery teams.
• Facilitate leadership updates, steering committee meetings, and decision-making forums.
• Manage stakeholder expectations and drive change adoption.
• Define program scope, timelines, budgets, resource plans, and quality targets.
• Monitor status, risks, dependencies, and track overall program health.
• Lead multi-stream delivery (OTC, PTP, RTR, EWM, TM, MDG, Integration, Testing, Data, Cutover).
• Manage a multi-disciplinary team including functional consultants, technical teams, architects, testers, and data teams.
• Oversee SI/vendor operations, SLAs, deliverables, and performance.
• Coordinate across global teams and offshore/onshore delivery models.
• Ensure process harmonization, template adoption, and alignment with S/4HANA best practices.
• Govern overall design decisions, cross-stream impacts, and architecture consistency.
• Drive quality assurance: stage gates, QA reviews, defect governance, and deployment readiness.
• Manage program financials: budget planning, burn rate, forecasting, and cost optimization.
• Oversee contracts, SOWs, change requests, and vendor invoices.
• Lead cutover planning, deployment readiness, go-live decisioning, and business sign-offs.
• Ensure smooth hypercare delivery and transition to AMS or Business-As-Usual (BAU).
• Partner with OCM teams to ensure communication, training, and business readiness.
• Support end-user enablement, training strategies, and adoption monitoring.

• Must have 15 + years of proven leadership of large SAP ECC implementation or rollout programs.
• Background in industries such as Retail, Manufacturing, Automotive, FMCG, Pharma, or High-Tech.
• Strong expertise in:
  • Program governance
  • Risk & issue management
  • Budget & resource management
  • Stakeholder communication
  • Executive reporting
  • Vendor/partner management
• Experience with Agile/Hybrid delivery frameworks.
• Excellent communication, executive presence, and conflict-resolution skills.
• Ability to lead culturally diverse teams across geographies.
• Strong decision-making, negotiation, and influencing capabilities.
• High level of ownership, accountability, and strategic thinking.
• SAP Project Management certification (Good to Have).
• Experience in AMS transitions, upgrades (ECC EHP upgrades), or migrations (e.g., to S/4).
• PMP/Prince2/SAFe certification.