Quality & Performance Squad Consultant
7 days ago• Richardson, TX
Infosys Helix is seekinga Quality & Performance Squad Consultant for this growing team. The Quality & Performance Squad consultant will provide leadership and oversight for the implementation and operations for Infosys Helix capabilities for supporting Quality and Performance aspects of Medicare Advantage plans.
Key Responsibilities
- Oversight and governance for the delegated BPaaS responsibilities related to Quality and Performance for Medicare Advantage program
- Own the end to end implementation roadmap of applicable capabilities and the definition and implementation of the BPaaS operating model post go live.
- Ensure that regulatory, contractual and other compliance requirements are embedded into applicable platform workflows and business processes
- Support client to meet regulatory requirements including audit and reporting requirement
- The candidate must be located within commuting distance ofTempe, AZor be willing to relocate to this area.This position may require travel in the US.
- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of Education.
- 4 Yrs of Domain experience (Healthcare).
- Experience in software delivery or product implementations with experience in healthcare SaaS/BPaaS implementations
- Experience working on Medicare advantage programs with good exposure to Quality improvement programs, performance reporting including HEDIS and STAR ratings
- Experience in developing HIPAA compliant applications/ operational processes.
- Proven success in leading enterprise scale, cloud platform implementations in an agile, fast paced environment.
- Deep expertise on Quality Improvement programs, performance reporting including HEDIS and STAR
- Medicare advantage related regulations, HIPAA
- Strong understanding of healthcare payer operations.
- Knowledge of SaaS architecture and integrations.
- Knowledge and experience of scaled agile frameworks
- Strong program management and execution skills
- Excellent communication, presentation, and interpersonal skills .
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
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- Ability to elicit information from myriad ofSMEs (technical & business).
- Ability to providethought leadership and influence to implement strategic methods.
- Ability to switch between projects and maintain consistency.
- Ability to be a part of a diverse team/ multiple stakeholder environment.
- Working in an agile environment- with Scrum, Kanban, SAFe methodologies.
- Experience and desire to work in a Global delivery environment.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance.
- Long-term/Short-term Disability.
- Health and Dependent Care Reimbursement Accounts.
- Insurance (Accident, Critical Illness, Hospital Indemnity, Legal).
- 401(k) plan and contributions dependent on salary level.
- Paid holidays plus Paid Time Off.
Client-provided location(s): Richardson, TX
Job ID: Infosys-145785BR
Employment Type: OTHER
Posted: 2026-04-30T18:44:05
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)