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Quality & Performance Squad Consultant

7 days ago Richardson, TX

Infosys Helix is seekinga Quality & Performance Squad Consultant for this growing team. The Quality & Performance Squad consultant will provide leadership and oversight for the implementation and operations for Infosys Helix capabilities for supporting Quality and Performance aspects of Medicare Advantage plans.

Key Responsibilities

  • Oversight and governance for the delegated BPaaS responsibilities related to Quality and Performance for Medicare Advantage program
  • Own the end to end implementation roadmap of applicable capabilities and the definition and implementation of the BPaaS operating model post go live.
  • Ensure that regulatory, contractual and other compliance requirements are embedded into applicable platform workflows and business processes
  • Support client to meet regulatory requirements including audit and reporting requirement
. Required Qualifications
  • The candidate must be located within commuting distance ofTempe, AZor be willing to relocate to this area.This position may require travel in the US.
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of Education.
  • 4 Yrs of Domain experience (Healthcare).
  • Experience in software delivery or product implementations with experience in healthcare SaaS/BPaaS implementations
  • Experience working on Medicare advantage programs with good exposure to Quality improvement programs, performance reporting including HEDIS and STAR ratings
  • Experience in developing HIPAA compliant applications/ operational processes.
  • Proven success in leading enterprise scale, cloud platform implementations in an agile, fast paced environment.
  • Deep expertise on Quality Improvement programs, performance reporting including HEDIS and STAR
  • Medicare advantage related regulations, HIPAA
  • Strong understanding of healthcare payer operations.
  • Knowledge of SaaS architecture and integrations.
  • Knowledge and experience of scaled agile frameworks
  • Strong program management and execution skills
  • Excellent communication, presentation, and interpersonal skills .
  • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:

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  • Ability to elicit information from myriad ofSMEs (technical & business).
  • Ability to providethought leadership and influence to implement strategic methods.
  • Ability to switch between projects and maintain consistency.
  • Ability to be a part of a diverse team/ multiple stakeholder environment.
  • Working in an agile environment- with Scrum, Kanban, SAFe methodologies.
  • Experience and desire to work in a Global delivery environment.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
  • Medical/Dental/Vision/Life Insurance.
  • Long-term/Short-term Disability.
  • Health and Dependent Care Reimbursement Accounts.
  • Insurance (Accident, Critical Illness, Hospital Indemnity, Legal).
  • 401(k) plan and contributions dependent on salary level.
  • Paid holidays plus Paid Time Off.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Client-provided location(s): Richardson, TX
Job ID: Infosys-145785BR
Employment Type: OTHER
Posted: 2026-04-30T18:44:05

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare
  • Work Flexibility

    • Office Life and Perks

      • Commuter Benefits Program
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Sabbatical
    • Financial and Retirement

      • 401(K)
      • Relocation Assistance
    • Professional Development

      • Learning and Development Stipend
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)