Process Specialist

Currently we are looking for the candidate for the position of:

AR Specialist with Czech and English
Location: Lodz - hybrid work

Responsibilities:

• Mail and telephone contact (responding to phone calls, e-mails, and queries from the clients)
• Perform cash collection activities - chasing customers, managing open items
• Performing Cash Application, Order Release and Credit Limit review activities
• Managing Customer Refunds
• Supporting AR team with payment methods maintaining
• Preparing daily, weekly, and monthly regular financial reports
• Ongoing e-mail communication
• Collaborating with other teams and internal customers

• Experience in customer-facing roles
• English C1, Czech C1
• Min 2 years of experience in working with clients (in AR domain)
• Good communication skills, attitude for problem solving and teamwork skills
• Good knowledge of MS Office package
• Highly developed, self-organization
• Requirement of knowledge of accounting principles
• Cash application process knowledge
• Readiness for voice collection
• Knowledge of systems AX, Oxaion, MS Dynamics would be an asset

• Performance bonus twice a year
• Employee referral program bonus
• Access to training platform (self-learning), domain/soft/technical skills training
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• Additional social bonuses
• A chance to develop SAP, MDG and reporting skills
• Internal training program
• Stable employment based on an employment contract
• No trial period in the contract