Process Specialist

Web CMS Content Implementer
Process Specialist

The Content Implementer (CI) plays a key role in creating, updating, and maintaining web content across enterprise digital platforms. This role involves working with CMS tools such as AEM and Sanity, producing clean front-end code, validating JSON-based feeds, and ensuring pixel-perfect page experiences across devices. The ideal candidate will possess strong expertise in CMS workflows, HTML/CSS, UI validation, and cross-functional collaboration.

Responsibilities:

• Build and publish new webpages using CMS tools such as AEM and Sanity, adhering to established digital design standards.
• Customize and implement HTML/CSS for page layouts, component styling, and UI enhancements.
• Interpret and validate JSON feed integrations, collaborate with CMS & FE developers to ensure correct data mapping and behaviour.
• Perform daily webpage updates, ensuring accuracy, consistency, and compliance with brand and UX guidelines.
• Conduct end-to-end testing of webpages including, Component functionality, Cross-device responsiveness, UI/UX alignment, and Accessibility checks.
• Validate production URLs post-deployment for content accuracy, design fidelity, and user experience.
• Collaborate with development teams, designers, and project leads to clarify requirements and ensure successful releases.
• Support Agile processes, participate in scrums, and maintain documentation as required.

Basic Qualifications:

• High School Diploma or GED or equivalent
• Minimum of 2 years of experience relevant to the job description

Preferred Qualifications

• Hands-on experience in content implementation using CMS platforms (AEM 6.4/6.5, Sanity.io).
• Strong understanding of web design principles and mid-level knowledge of UI/UX fundamentals.
• Proficiency in HTML, CSS, JSON interpretation, CMS publishing workflows and Intermediate knowledge in JavaScript
• Ability to customize existing code and test UI components against functional requirements.
• Strong analytical, problem-solving, and communication skills.
• Flexible to work in 24/7 rotational shifts when required.

• Exposure to front-end development (JavaScript frameworks, responsive design).
• Experience working within Agile/Scrum development environments.
• Familiarity with version control, digital asset workflows, and cross-browser testing tools.

Who We Are

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 38 delivery centers in 13 countries spread across 5 continents, with 60,966 employees from 104 nationalities, as of September, 2025.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Client-provided location(s): Darien, CT

Job ID: Infosys-144485BR

Employment Type: OTHER

Posted: 2026-02-13T18:42:24