Process Lead

Infosys Brazil is looking for professionals with the profile of HR Analyst to join our team

Main activities and responsibilities:

• Administer employee benefit enrollments, changes, terminations, and claims, while overseeing open enrollment and leave-of-absence program execution.
• Support the development and administration of compensation programs, including base pay, variable pay, and ad hoc adjustments, while ensuring process adherence and governance..
• Administer and oversee the year-end compensation and bonus process, including eligibility tracking and payroll coordination.
• Manage the creation and deployment of HR communications, and oversee the administration of employee engagement and pulse surveys.
• Administer performance management transactions, including annual cycle reporting, goals tracking, and ratings governance.
• Support and coordinate employee lifecycle programs such as company asset administration and employee relocation or assignment activities.
• Execute Hire-to-Retire transactions while performing quality reviews and ensuring transactional accuracy.
• Ensure payroll data is accurately maintained and processed each cycle, including build-to-gross calculations, validations, and exception management.
• Administer exception payments and off-cycle payroll runs while ensuring adherence to statutory, regulatory, and policy requirements.
• Respond to employee payroll inquiries, generate payroll reports, and monitor resolution of payroll-related issues.
• Resolve escalated (Level 2/3) HR and payroll queries, exercising judgment on complex cases and escalating non-standard issues as required.
• Contribute to process improvement and automation initiatives while supporting team members through training, guidance, and escalation management.

Required Qualifications:

• Graduate in any discipline.
• Language - Spanish (R/W), English (R/W/S)
• Strong written and verbal communication skills.
• Strong experience in HR administration, including benefits administration, compensation administration, and payroll processing.
• Extensive knowledge of compensation and benefits policies and employment regulations.
• Experience with HRMS/ERP platforms (SuccessFactors).
• Computer proficiency (MS Office - Word, Excel and Outlook).
• Minimum 1-2 years of team handling experience.
• Good experience coordinating with stakeholders and vendors for input and validation, including payroll inputs.
• Proven expertise in customer relationship management; strong consultative skills.
• Results and deadline driven.
• Experience in benefits or compensation administration for enterprise clients.
• Experience in payroll processing across multiple client accounts.
• Experience with payroll systems such as ADP or similar platforms.
• Excellent customer management and negotiation skills.

Additional information:

Type of work: CLT.
Benefits package: Transport vouchers, meal vouchers, childcare assistance, life insurance, funeral assistance, medical and dental insurance.
Career: Global work on national and international clients and/or projects, possibility of international career movement.

Client-provided location(s): São Paulo, Brazil

Job ID: Infosys-155545BR

Employment Type: OTHER

Posted: 2026-11-06T19:23:17