Principal Consultant - SAP SSAM (Work Management-Mobility)

Infosys is seeking Principal Consultant - SAP SSAM (Work Management-Mobility)

As a Principal Consultant, we are seeking an experienced SAP Functional Consultant with a strong background in implementing SAP Service and Asset Manager (SSAM). The role involves supporting the end-to-end design, configuration, testing, and deployment of a mobile solution that enables field technicians to carry out service and asset management tasks efficiently. The ideal candidate should have hands-on experience in configuring SSAM and integrating it with SAP S/4HANA or ECC systems, along with a solid understanding of maintenance processes, mobile integration, and user experience optimization

Responsibilities include:

Project Execution

• Collaborate with client counterparts to define long-term vision, goals and strategies
• Contribute to the design and development of client future processes and organizations with corresponding transformation roadmaps
• Conduct requirements workshops with a team of global IT professional & subject matter experts, translating those requirements into actionable project initiatives w/associated metrics
• Solution targeted processes, leveraging best practices
• Configure / design SAP functionality and processes
• Solution and document functional specifications
• Define, execute and support testing of the solution
• Perform knowledge transfer to client and supporting organizations throughout all phases of the project
• Support management of project execution from start-to-finish in order to deliver according to plan (scope, quality and time)
• Coach and develop team members to deliver quality results and promote professional development

Basic Qualifications:

• Bachelor's degree from an accredited institution.
• At least 12+ years of experience working with SAP solutions

Preferred Qualifications:

• Extensive experience in configuring SAP Service and Asset Manager (SSAM), with deep expertise in implementing and supporting SAP Plant Maintenance and Enterprise Work Management solutions.
• Lead functional configuration and implementation of SAP Service and Asset Manager.
• Collaborate with business stakeholders to gather requirements, perform fit-to-standard assessment and translate them into Business Process design document & Functional Specifications.
• Integrate SSAM with SAP backend systems (S/4HANA or ECC) and mobile platforms.
• Support testing, training, and deployment activities.
• Troubleshoot and resolve issues related to SSAM functionality and performance.
• Provide post-go-live support and continuous improvement recommendations.
• Experience across Electricity (preferred), or Gas or Water Utilities industries would be added advantage
• Should have good knowledge of Notification Management; Integration with Maintenance Order; Preventive Maintenance; Breakdown, Corrective and Calibration Maintenance Process etc.
• Experience in SAP S/4HANA implementation will be an advantage
• Experience of at least 2 end-to-end SAP SSAM implementation lifecycle activities including:
  • Requirement gathering
  • Business process design
  • SAP configuration
  • RICEFW Functional design
  • Systems and Integration Testing
  • Resolving production issues
• Great communication and presentations skills
• Strong analytical skills with ability to work in advanced excel based data analysis
• Ability to work with onshore teams and coordinating work delivery between onsite and offshore
• Flexible work timings required due to remote working environment including onshore overlaps as required
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Estimated annual compensation will be $168,000 - $234,000
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

Client-provided location(s): Atlanta, GA

Job ID: Infosys-141027BR

Employment Type: OTHER

Posted: 2025-11-03T18:36:27