Principal Consultant - SAP SSAM (Work Management-Mobility)

Infosys is seeking Principal Consultant - SAP SSAM (Work Management-Mobility)

As a Principal Consultant, we are seeking an experienced SAP Functional Consultant with a strong background in implementing SAP Service and Asset Manager (SSAM). The role involves supporting the end-to-end design, configuration, testing, and deployment of a mobile solution that enables field technicians to carry out service and asset management tasks efficiently. The ideal candidate should have hands-on experience in configuring SSAM and integrating it with SAP S/4HANA or ECC systems, along with a solid understanding of maintenance processes, mobile integration, and user experience optimization

Responsibilities include:

Project Execution

• Collaborate with client counterparts to define long-term vision, goals and strategies
• Contribute to the design and development of client future processes and organizations with corresponding transformation roadmaps
• Conduct requirements workshops with a team of global IT professional & subject matter experts, translating those requirements into actionable project initiatives w/associated metrics
• Solution targeted processes, leveraging best practices
• Configure / design SAP functionality and processes
• Solution and document functional specifications
• Define, execute and support testing of the solution
• Perform knowledge transfer to client and supporting organizations throughout all phases of the project
• Support management of project execution from start-to-finish in order to deliver according to plan (scope, quality and time)
• Coach and develop team members to deliver quality results and promote professional development

Basic Qualifications:

• Bachelor's degree from an accredited institution.
• At least 12+ years of experience working with SAP solutions

Preferred Qualifications:

• Extensive experience in configuring SAP Service and Asset Manager (SSAM), with deep expertise in implementing and supporting SAP Plant Maintenance and Enterprise Work Management solutions.
• Lead functional configuration and implementation of SAP Service and Asset Manager.
• Collaborate with business stakeholders to gather requirements, perform fit-to-standard assessment and translate them into Business Process design document & Functional Specifications.
• Integrate SSAM with SAP backend systems (S/4HANA or ECC) and mobile platforms.
• Support testing, training, and deployment activities.
• Troubleshoot and resolve issues related to SSAM functionality and performance.
• Provide post-go-live support and continuous improvement recommendations.
• Experience across Electricity (preferred), or Gas or Water Utilities industries would be added advantage
• Should have good knowledge of Notification Management; Integration with Maintenance Order; Preventive Maintenance; Breakdown, Corrective and Calibration Maintenance Process etc.
• Experience in SAP S/4HANA implementation will be an advantage
• Experience of at least 2 end-to-end SAP SSAM implementation lifecycle activities including:

• Requirement gathering
• Business process design
• SAP configuration
• RICEFW Functional design
• Systems and Integration Testing
• Resolving production issues

Great communication and presentations skills

Strong analytical skills with ability to work in advanced excel based data analysis

Ability to work with onshore teams and coordinating work delivery between onsite and offshore

Flexible work timings required due to remote working environment including onshore overlaps as required

Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Estimated annual compensation will be $168,000 - $234,000
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

Client-provided location(s): Atlanta, GA

Job ID: Infosys-141027BR

Employment Type: OTHER

Posted: 2025-11-20T18:39:49