Principal Consultant - Product Management

Infosys Public Services is seeking a Principal Consultant - Product Management, to join our team.

Position Description (scope of work or brief narrative):

• The person filling with position will be responsible to develop, build and maintain strong relationships with IPS customers by understanding the customer's objectives deeply in specific, public sector policy domain areas; translating those objectives into technical requirements that allow IPS staff work efficiently to build and deliver those requirements; and to lead a delivery team WITHIN guidelines & norms of Infosys that leaves a customer very happy (delighted) that they chose IPS to build thar product.
• The successful candidate will, therefore, need to: lead product envisioning with clients in the specific policy domain of state labor, commerce or higher education departments and data use and reporting patterns of such agencies (e.g. Prevailing Wage/Davis-Bacon payroll system, Sectoral Partnership Workforce Data Systems and client's PIRL report, longitudinal data systems), lead the scoping of products that meet client desires, ensure proper technical documentation of such product, lead IPS development teams that are both efficient and inspire customer confidence that the final product will achieve the clients aspiration, track all aspects of a given project and communicate clearly and effectively to all a project's stake holders that product progress toward release/go-live and under control and avoiding unnecessary risks, and also contribute to resource planning on the IPS side to maximize efficiency.

Responsibilities:

• Have domain expertise in the labor, workforce, commerce or higher-ed field that will allow innovative capability/feature planning and design, manage the specifications for their development, and monitor their on-going operation to better deliver on customer experiences.
• Must be able to clearly communicate progress towards delivery, or technical challenges that may occur, to customer stakeholders.
• Act as a thought leader and subject matter expert in the labor, workforce, commerce or higher education product area, develop essential product documentation including business cases, business requirements and use cases.
• Own product backlog and collaborate closely with the platform engineering team.
• Create Journey Maps that re-imagine/re-define agency problematic process areas especially around data use, data reporting, job matching, and labor law enforcement.
• Understanding trends affecting customer and end-user adoption, and understand political risk run by our customers when they invest in new technological solutions.
• Managing product lifecycle in whole - from ideation, exploration, approval, development, implementation, measurement, and ongoing development.
• Develop results-oriented strategies to solve complex and open-ended business problems.
• Market Analysis and Product fitment in the state, federal and non-profit efforts to use data to match workers to in-demand jobs.
• Communicating and facilitating data architecture and end-user design discussions/decisions and impacts to key stakeholders.
• Customer success on managing customer engagements and requirements.
• Leading business pursuits and product demonstrations before highly-knowledge decision makers in labor, workforce, commerce or higher education field: e.g. Labor Secretaries, Chief Data/Performance Officers, and CIOs.

Required years of experience, training, technical skills, and other requirements for job performance:

• More than 11 years of experience in solution development / Product Management/ Product Engineering Operations on the labor, workforce, commerce or higher education policy domain area.
• Experience in a decision-making level in a state or federal government agency. (State Labor/Commerce/Higher Education Secretary, Chief Data/Performance Officer or CIO in a state or federal Labor, Commerce and Higher Education department or the equivalent)
• Experience in market-leading products in the public sector (key emphasis on labor, workforce development, commerce, or higher education).
• Proven track record of at least 8 years in software product management roles.
• Experience in working with enterprise customers like government agencies or businesses, both technical and business, and at all levels.
• Influence leaders in diverse functional areas, but especially labor, workforce, commerce, or higher education.
• Strong business acumen including experience in estimation and pricing, market research.
• Demonstrated ability to navigate ambiguity and adapt quickly to modern technology and processes.
• Strong analytical ability with exposure to data science and AI
• Teaming/Collaboration - Demonstrates exceptional leadership and team management skills, with a collaborative and empowering approach to achieve results through influence.
• Excellent communication, presentation, and interpersonal skills to develop lasting relationships with senior business or technical leaders with the highest levels of business acumen and technical expertise.
• Experience working with industry leading/innovative platforms and products
• Expertise in public sector solution / product development and delivery especially in the labor, workforce, commerce or higher-ed policy domain.

Educational Requirements:

• A bachelor's degree or foreign equivalent is required from an accredited institution. Will consider three years of progressive, relevant work experience instead of every year of education. Candidates who have completed a Master's degree program are strongly preferred.

The job entails sitting and working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face. Travel may be required as per the job requirements.

The estimated annual compensation range for this role will be as follows:
In CA/ WA/NY/CO/MD/IL/MN/NJ/VT/MA: $114,000 to $167,000
In Washington, DC: $106,000 to $147,500

Client-provided location(s): Gunnison, CO

Job ID: Infosys-145967BR

Employment Type: OTHER

Posted: 2026-04-20T18:49:23