Oracle Funcional Leader - Senior Consultant AR-FDG Cloud

Infosys Brazil is looking for professionals with the profile of Oracle Funcional Leader - Senior Consultant AR-FDG Cloud to join our team

Main activities and responsibilities:

• Serve as the primary functional lead for Oracle AR + FDG within a mission-critical AMS operation supporting large-scale Brazilian billing and tax processes.
• Manage daily functional operations including: incident resolution, fiscal document rejection analysis, invoice generation issues, tax calculation inconsistencies, SLA posting errors, and process delays.
• Lead functional investigations of rejected fiscal documents (SEFAZ errors, validation failures, schema issues) and coordinate immediate corrections to avoid billing stoppage.
• Ensure continuity of electronic fiscal document flows (NF-e/NFC-e/CT-e), working closely with tax/integration teams and external services when applicable.
• Analyze and optimize AR/FDG setups related to customers, sites, tax rules, tax regimes, fiscal flows, document types, and invoice sources.
• Support and validate FBDI loads, ESS jobs, and integrations that impact AR/FDG execution.
• Maintain strong collaboration with OIC/Integration teams when AR/FDG issues are caused by upstream/downstream messages.
• Execute quarterly update impact assessments, regression tests, and validation of fiscal functions and tax engines to guarantee continuous compliance.
• Serve as a functional advisor to business stakeholders, ensuring clear communication, expectation management, and risk visibility.
• Produce high-quality documentation: RCA reports, SOPs, functional design (MD50), business flows, configuration logs, and support playbooks.
• Assist in stabilizing and improving the AR/FDG landscape through proactive monitoring, trend analysis of incidents, process improvements, and preventive actions.
• Lead knowledge transfer sessions and mentor junior consultants within the AMS structure.

Required Qualifications:

• Strong leadership presence, capable of coordinating stakeholders across business, tax, technical, and integration teams.
• Excellent communication skills, especially when handling urgent fiscal or billing issues impacting operations.
• Analytical and detail-oriented, with the ability to break down complex fiscal rules into actionable steps.
• Calm under pressure, able to work effectively during critical billing windows or SEFAZ instability.
• High sense of ownership, proactively driving issues to closure with minimal supervision.
• Customer-centric mindset, ensuring clarity, consistency, and high-quality service in AMS engagements.
• Adaptability to constant regulatory changes, evolving tax rules, and Oracle quarterly updates.
• Collaboration and teamwork, with the ability to influence and guide both functional and technical peers.

Additional information:
Type of work: CLT, Flexible hours.
Benefits package: Transport vouchers, meal vouchers, childcare assistance, life insurance, funeral assistance, medical and dental insurance.
Career: Global work on national and international clients and/or projects, possibility of international career movement.

Client-provided location(s): São Paulo, Brazil

Job ID: Infosys-144192BR

Employment Type: OTHER

Posted: 2026-02-10T18:40:03