Oracle Field Service Cloud Principal Consultant

Infosys is seeking an Oracle Field Service Cloud Principal Consultant. The role is required to work with business and IT teams at a customer's organization to lead Implementation of the Field Service solution. Responsible for owning and ensuring the implementation within schedule. An understanding of Call Center & Field Service operations along with the key operational metrics and performance indicators used to manage a Customer Service environment is a requirement.

Required Qualifications:

• Location for this position is Columbus, OH, Raleigh, NC, Indianapolis, IN, Phoenix AZ, Richardson, TX or Hartford CT. This position may require relocation and/or travel to client/project location.
• At least 11+ years of Information Technology experience
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
• Candidate must have 7 years of relevant experience in implementing Oracle Field Service cloud.
• Strong technology skills in Oracle Field Service Cloud
• Strong domain and process knowledge of Service & Field Service
• Ability to engage with different stakeholders, understand the core functional requirements, analyze the customer service and field service processes, and deliver an Oracle Field Service cloud-based solution.
• Ability to facilitate solution design sessions that evaluate potential design options, and balance business requirements against the program scope and timelines.

Preferred Qualifications:

• Experience in other Service and Field Service Technologies like Oracle EBS Field Service or Siebel Field Service is desirable.
• Candidates with Oracle Certification in Oracle Field Service Cloud will be preferred
• Should have fluent communication skills, must have worked in Client facing roles
• Able to work in a fast-paced environment with a diverse group of people

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Client-provided location(s): Columbus, OH

Job ID: Infosys-142813BR

Employment Type: OTHER

Posted: 2025-12-25T18:36:55