Oracle Commerce Cloud Lead Consultant

Infosys is seeking a Oracle Commerce Cloud Lead Consultant. As an Oracle Commerce Cloud Lead Consultant, the candidate will be required to contribute to different phases of the maintenance lifecycle. The suitable individual will be involved in ticket analysis, gathering requirements, proposing technical solutions and thereby play an important role in the support and enhancement, configuration and deployment of the overall solution. The selected candidate will also guide teams on project processes and deliverables.

Required Qualifications:

• Location for this position is Raleigh, NC, Indianapolis, IN, Phoenix AZ, Atlanta GA, Richardson, TX or Hartford CT This position may require relocation and/or travel to client/project location.
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 7 years of Information Technology experience
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
• Hands on experience in development, system configuration, testing, and documentation of Commerce solutions, often with at least one Oracle Commerce Cloud project experience
• Strong proficiency in React JS & JavaScript.
• Experience with front-end technologies like Knockout.js, React.js, Express.js, jQuery, HTML, CSS, and Bootstrap.
• Experience with Oracle Commerce Cloud (formerly Oracle Commerce Platform), including Web Services and REST APIs available for administrators, store and agents.
• Experience working with Configuration/Source control management such as GitHub.
• Experience providing technical support, troubleshooting, and ongoing maintenance for Oracle Commerce Cloud applications.
• Experience monitoring system performance, troubleshooting issues, and collaborating with cross-functional teams to resolve issues faced in Commerce application.
• Experience collaborating with stakeholders to gathering requirements and translating them into technical specifications.
• Experience performing code reviews, unit testing, and participating in project planning and estimation in Oracle Commerce Cloud.

Preferred Qualifications:

• Experience collaborating with business users to troubleshoot issues faced in front office applications.
• Experience performing data integration from external systems into Oracle Commerce Cloud using middleware technologies.
• Familiarity with Oracle CX Sales and Service modules/applications (any CRM application is preferred)
• Experience with build processes and tools (e.g., GitHub, Maven, etc.).
• Experience reporting on system metrics and incidents to management.
• Experience documenting incident root causes and resolutions in the knowledge base.
• Ability to respond promptly to technical support tickets and resolve them within agreed SLAs.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Client-provided location(s): Atlanta, GA

Job ID: Infosys-142811BR

Employment Type: OTHER

Posted: 2025-12-31T18:37:45