Operations Analyst

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Key Responsibilities

• Understand and align with project requirements and job.
  

• Interacting with other support groups (local and global) within the firm across multiple platforms.
  

• Record and manage all incidents and request tracking.
  
  • Proactively inform management of trends, significant problems and expected delays
  • Create and maintain support documentation.
  
• Communicate and refine job requirements with stakeholders , Track open positions and manage hiring pipeline
  
• Promote employee referral programs
  • Take initiative to stay current on technology and participate in training programs.
  Support sourcing and screening of candidate profiles , Coordinate and schedule interviews.
  • Excellent communication, interpersonal and customer care skills.
  
  • Ability to work under pressure and on tight timescales.
  

Skills / Competencies

• Strong coordination and multitasking capability
  

• Strong communication and stakeholder management skills
  

• High accountability and ownership and adhere to Project timelines and deliverables
  

• Attention to detail and follow-through
  

• Ability to manage multiple priorities
  

Qualifications :

• Strong experience in project support and timelines
  

• Ability to manage multiple roles efficiently
  

• Strong communication and follow-up skills
  

• High ownership mindset
  

• High work efficiency with the ability to adapt quickly to changing priorities and requirements
  

Language: English/Mandarin /Taiwanese

EEO Statement:

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."

Client-provided location(s): Taipei, Taiwan

Job ID: Infosys-149896BR

Employment Type: OTHER

Posted: 2026-07-01T19:01:08