Network Engineer
About Us:
Infosys is a global leader in next-generation digital services and consulting. Over 320,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.
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Recognized as the #1 Top Employer in Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI-first organization, we empower our people to work on next-generation technologies, continuously learn, and create impact at scale-supported by a culture rooted in care, inclusion, and excellence.
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Role Description: Looking for Network Engineer
Location: Sydney, Australia
Salary: AUD 108,571 - 119,893 Annual Gross
Please Note: - The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes
Flexible working arrangements (hybrid, reviewed case-by-case basis). Feel free to connect with your recruiter to learn more about how this works in practice.
Roles and Responsibilities:
- 6-8 years relevant experience in the areas of Technical Operations and Service Delivery in a Large Enterprise or a Service Provider
- Network Engineer will be primarily responsible for designing the network, configuration and troubleshooting as per requirement and document the same.
- The support of SDWAN solutions such as Cisco Viptela, Silverpeak and Velocloud Meraki.
- Based on high level design provided by Customer and solution manager, engineer need to prepare configuration, collect network information and prepare low level design detail
- The engineer will be responsible making sure that all client support cases are met, responded, and resolved in a timely manner without breaching the SLA.
- Configure and maintain Layer 2/3 network devices with various vendors like cisco , Juniper etc (routers, switches, Transport devices)
- Troubleshoot and resolve escalated network issues from L2/L3 support
- Deploy and manage SD-WAN solutions (e.g., Cisco Viptela, Silverpeak)
- Monitor network performance and ensure high availability and reliability
- Perform network upgrades, patching, and configuration changes
- Maintain network documentation, diagrams, and change logs
- Collaborate with cross-functional teams for incident resolution and change management
- Should have strong knowledge of networking technologies such as BGP, EIGRP, OSPF, MPLS,HSRP,VRRP ,LAN/WAN etc.
- Required to follow up with clients, have joint troubleshooting sessions with the client to help achieve speedy resolutions.
- Engage with partner for pre-staging ,cross check the configuration/pre-check logs before installation or delivering the equipment to respective country partner office.
- Hands on experience on implementation , design , migration, planning
- Hands-on experience on Cisco SDWAN/Viptela / velo cloud / silver peak Technology and products
- Troubleshooting experience on SDWAN viptela , velo cloud , silverpeak , routing protocols.
- CCNA and CCNP Level knowledge
- LAN/WAN Troubleshooting, Experience on dynamic routing protocol-BGP,OSPF and static routing protocol.
- Excellent communication skills (written and verbal) with the ability to tailor communication style to different audiences.
- Demonstrated ability to create compelling presentations and effective demonstrate technical solutions
- A result -oriented approach with a strong work ethic
- Active listening, client relationship building , collaboration, presentation, and interpersonal skills
- Strong ability and desire to learn new technologies and capability to drive innovation are absolute must
- Certification: CCNA/CCNP/ENSDWI/SPSP
- SDWAN -Cisco, Silver Peak, Velocloud and Fortigate
- CPE LAN and wireless - Cisco, Aruba/HPE
- SDLAN - Meraki
- Routers & switches WAN/LAN -Cisco, Juniper,HPE,Nexus
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- Income Protection Insurance
- Paid Parental and Volunteer leaves
- Employee Assistance Program (EAP)
- Flexible working arrangements (hybrid, reviewed case-by-case basis)
- Health Insurance Discount and Well-being Program
- Access to Fitness and Gym Memberships
- Salary packaging and novated leasing
Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infy_REC_Helpdesk@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)