.Net developer
1 week ago• Santiago, Chile
Mandatory Skills
Technical Skills
- Strong understanding of .NET concepts
- Solid knowledge of SQL (queries, debugging, optimization basics)
- Hands-on experience in application issue troubleshooting
- Experience with version control tools such as Git, Azure DevOps
- Familiarity with ticketing tools (e.g., ServiceNow)
- Knowledge of application debugging, log analysis, and monitoring tools
Functional & Soft Skills
- Strong verbal and written communication skills
- Ability to prioritize and manage multiple issues simultaneously
- Excellent problem-solving mindset with high attention to detail
- Customer-centric approach with patience and empathy
- Exposure to CI/CD pipelines & Power BI
- Basic understanding of Azure platforms
- Experience working in production support
We are seeking a skilled .NET & SQL Support Engineer to troubleshoot and resolve application issues, perform functional testing to validate fixes, and ensure seamless performance across supported systems. The role involves managing incidents, collaborating with cross-functional teams, and delivering a high-quality user experience through strong technical expertise and a customer-focused mindset.
Key Deliverables
- Diagnose and resolve application issues within defined SLAs
- Perform functional testing
- Perform root cause analysis and provide preventive recommendations
- Maintain accurate and detailed ticket updates in the tracking system
- Collaborate with multiple teams for issue resolution
- Ensure consistent application availability and minimal downtime
- Provide clear communication and timely updates to stakeholders and end-users
- Contribute to knowledge base creation and process improvements
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Client-provided location(s): Santiago, Chile
Job ID: Infosys-144592BR
Employment Type: OTHER
Posted: 2026-02-17T18:40:24
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)