Microsoft Dynamics 365 - Solution Architect
Yesterday• Tokyo, Japan
About Infosys :
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Infosys has been recognized as a Top Employer across APAC - contributing to our sixth consecutive year of global certification. As an AI-first organization, we empower our people to work on next-generation technologies, continuously learn, and create impact at scale-supported by a culture rooted in care, inclusion, and excellence.
▶Join Infosys and be part of a culture that's not just promised-it's certified. #TopEmployer2026 #ThriveAtInfosys
勤務先:東京（クライアント先常駐）
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Microsoft Dynamics CRM ソリューションアーキテクト
Microsoft Dynamics 365 および関連テクノロジーを活用し、エンドツーエンドのソリューションを設計・提供する責任を担います。 本ポジションでは、技術的な卓越性と拡張性を備え、ビジネス目標と整合したソリューションの実現を推進します。 ステークホルダーと連携しながらシステムアーキテクチャを定義し、各種インテグレーションを統括するとともに、プロジェクトライフサイクル全体を通じて開発チームおよび機能コンサルタントチームに対し技術的なリーダーシップを発揮します。
必要なスキルおよび経験
ソリューション設計およびアーキテクチャ
- Dynamics 365 アプリケーションおよび各種インテグレーションにおける全体アーキテクチャを定義
- ソリューションにおける、性能・セキュリティ・コンプライアンス基準への準拠の確保
- ベストプラクティスおよび技術標準に基づき、開発チームに対して技術的な指針を提供
- 設計、カスタマイズ、インテグレーションについて品質観点でのレビューを実施
- ビジネス部門および機能コンサルタントチームと連携し、要件を技術的なソリューションへ落とし込む
- 技術的な意思決定やロードマップ策定において、信頼されるアドバイザーとしての役割を担う
- Azure および Power Platform を活用し、外部システムとのインテグレーション戦略を設計
- デプロイメント、DevOps パイプライン、ならびに各種環境管理を統括
- アーキテクチャ関連ドキュメントを整備・維持し、ガバナンスフレームワークへの準拠を確保
- 技術的リスク評価を実施し、リスク低減策を提案
- 日本語および英語でのビジネスレベルの言語能力
- Microsoft Dynamics 365 CRM, Power Platform, Azure サービス、ソリューションアーキテクチャ、統合設計、セキュリティおよびコンプライアンス
- AIおよび機械学習の統合（Azure AI, Copilot, Cognitive Services）
Role: CRM Solution Architect - MS Dynamics D365 Customer Experience
The Solution Architect is responsible for designing and delivering end-to-end solutions using Microsoft Dynamics 365 and related technologies. This role ensures technical excellence, scalability, and alignment with business objectives. The architect collaborates with stakeholders, defines system architecture, oversees integrations, and provides technical leadership to development and functional teams throughout the project lifecycle.
Skills & Experience Required
Solution Design & Architecture
- Define overall architecture for Dynamics 365 applications and integrations.
- Ensure solutions meet performance, security, and compliance standards.
- Provide guidance to development teams on best practices and technical standards.
- Review designs, customizations, and integrations for quality assurance.
- Collaborate with business and functional teams to translate requirements into technical solutions.
- Act as a trusted advisor for technology decisions and roadmap planning.
- Design integration strategies with external systems using Azure and Power Platform.
- Oversee deployment, DevOps pipelines, and environment management.
- Maintain architecture documentation and ensure adherence to governance frameworks.
- Conduct technical risk assessments and propose mitigation strategies.
- Near native level of Japanese to speak with our key customers in the market
- Dynamics 365 CE/CRM, Power Platform, Azure services, Solution Architecture, Integration Design, Security & Compliance.
- . AI & Machine Learning integration (Azure AI, Copilot, Cognitive Services)
- Term Life Insurance
- Referral Bonus Programs
- Year-End Tax Support
- Paid annual leave and bereavement Leave and Statutory Holidays
- Short Working Hours for employees with caregiving responsibilities.
- Statutory Social Insurance: Welfare Pension, Unemployment Insurance, Health Insurance, Nursing Care Insurance and Worker's Compensation Insurance
- Health & Wellbeing support: Annual Health Checks with partial cost reimbursement, Stress Checks & Industrial Physician support
- Employee Engagement and Wellbeing: Employee Events, Wellbeing Programs, Reward & Recognition
- Workplace Amenities: On-site amenities include complimentary beverages.
Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.
Here from our recruiter on their experience working with Infosys as an Employer
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infy_REC_Helpdesk@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."
Client-provided location(s): Tokyo, Japan
Job ID: Infosys-145861BR
Employment Type: OTHER
Posted: 2026-08-25T20:24:49
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)