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Microservices Consultant

3 days ago Charlotte, NC

In the assigned Job Role of Process Consultant 2, your Area Of Responsibility will be as below:

• Assist in collection and analysis of data from various sources to create detailed process maps and diagrams, identifying automation opportunities and enhancing cross-functional process interactions
• Facilitate benchmarking studies by collaborating with stakeholders to compare the client's process performance against industry standards,
• Collaborate with technical teams to document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements
• Conduct in-depth research on third-party products, synthesizing insights to address inefficiencies and provide detailed analyses of features and costs to guide decision-making
• Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post-implementation

Your contribution to the team:

• A collaborative spirit and excellent communication skills.
• Strong analytical and coordination skills with a focus on process optimization
• A knack for creating detailed process maps and technical documentation
• Proactive approach to in conducting benchmarking studies and product research
• Familiarity with system implementation, configuration, and maintenance
• Effective collaboration and communication abilities with cross-functional teams

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Client-provided location(s): Charlotte, NC
Job ID: Infosys-148891BR
Employment Type: OTHER
Posted: 2026-06-05T18:44:39

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare
  • Work Flexibility

    • Office Life and Perks

      • Commuter Benefits Program
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Sabbatical
    • Financial and Retirement

      • 401(K)
      • Relocation Assistance
    • Professional Development

      • Learning and Development Stipend
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)