Lead Consultant
About Infosys
Infosys is a global leader in next-generation digital services and consulting . We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem.
Recognized as the #1 Top Employerin Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI-first organization, we empower our people to work on next-generation technologies, continuously learn, and create impact at scale-supported by a culture rooted in care, inclusion, and excellence.
▶ Join Infosys and be part of a culture that's not just promised-it's certified. #TopEmployer2026 #ThriveAtInfosys
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Location: Melbourne, Australia.
Salary: AUD 129,311 - 142,018 Annual Gross
Please Note: The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes.
Flexible working arrangements (hybrid, reviewed case-by-case basis). Feel free to connect with your recruiter to learn more about how this works in practice.Gather, analyze, and document business requirements related to SmartComm solutions.
- Work closely with business stakeholders to understand content lifecycle, document workflows, and compliance needs.
- Translate business requirements into functional and non-functional specifications.
- Support implementation and enhancement of SmartComm Content Management applications platforms.
- Collaborate with technical teams, vendors, and architects during design and delivery.
- Support UAT planning, test case creation, and defect management.
- Ensure SmartComm solutions align with regulatory, security, and data governance requirements.
- Prepare documentation such as BRD, FRD, process flows, and user guides.
- Act as a liaison between business users and IT teams throughout the project lifecycle.
- Experience utilising tools such as JIRA and Confluence, using complex Marcos and databases, etc as part of functional specification documentation.
Want more jobs like this?
Get Business Operations jobs in Melbourne, Australia delivered to your inbox every week.

• Experience with managing, coaching and mentoring junior to mid-level business analysts.
• Prior experience working on insurance, documents, claims, policy management and billing systems would be beneficial In addition to compensation aligned with your role, you'll have access to a wide range of benefits that support your health, career growth, and overall well-being (AU)
- Income Protection Insurance
- Paid Parental and Volunteer leaves
- Employee Assistance Program (EAP)
- Flexible working arrangements (hybrid, reviewed case-by-case basis)
- Health Insurance Discount and Well-being Program
- Access to Fitness and Gym Memberships
- Salary packaging and novated leasing
- Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.
Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infy_REC_Helpdesk@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)