L3 - Senior Network Specialist
About Us:
Infosys is a global leader in next-generation digital services and consulting . We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem.
Recognized as the #1 Top Employer in Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI-first organization, we empower our people to work on next-generation technologies, continuously learn, and create impact at scale-supported by a culture rooted in care, inclusion, and excellence.
▶ Join Infosys and be part of a culture that's not just promised-it's certified. #TopEmployer2026 #ThriveAtInfosys
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Role Description:
L3 - Senior Network Specialist
Location: Melbourne / Sydney
Salary: AUD 108,571 - 119,893 Annual Gross
Please Note: - The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes
Flexible working arrangements (hybrid, reviewed case-by-case basis). Feel free to connect with your recruiter to learn more about how this works in practice.
Work Arrangement: This role operates within a 24/7 NOC/Support environment. Candidates must be willing and able to work rotating shift rosters and participate in an on-call roster as required.
Want more jobs like this?
Get Software Engineering jobs in Melbourne, Australia delivered to your inbox every week.
Roles and Responsibilities:
- Lead the design and architecture of enterprise and cloud-based network solutions.
- Own and resolve network incidents, coordinating with cross-functional teams and vendors.
- Act as the primary escalation point for critical network issues and functionality.
- Oversee incident, problem, and change management processes; ensure SLA/KPI compliance.
- Drive operational excellence in a 24/7 support environment, including on-demand remote escalation.
- Manage lifecycle operations, platform upgrades, and new project rollouts.
- Perform advanced troubleshooting and root cause analysis for complex network issues.
- Prepare technical documentation and reports for internal stakeholders and customers.
- Mentor and guide technical teams during major incidents and problem resolution.
Experience: Minimum 10+ years in ICT Network Engineering, service provider, or enterprise network management.
Technical Expertise:
- Cisco IOS/IOS-XE, Nexus, ACI; Juniper; Aruba/HP; Viptela; Meraki; Fortinet.
- Dynamic routing protocols (BGP, OSPF), VPN, IPsec.
- Wireless solutions (Cisco, Aruba), WAN technologies (Ethernet, 3G/4G/5G).
- Meraki, Versa, Viptela, Prisma SD-WAN, SD-LAN, DDI (DNS, DHCP, IPAM), WAN optimization.
- Integrate Prisma SD WAN with Palo Alto NGFW for unified security enforcement
- Cloud : AWS, Azure, GCP
- Cisco Prime, DNAC, ClearPass, LogicMonitor, SolarWinds, Zenoss, ServiceNow.
- Strong troubleshooting skills and ITIL knowledge.
- Excellent documentation, communication, and collaboration skills.
- Professional-level certifications: CCNP ENSDWI (300-415), CCIE plus vendor-specific certifications (Cisco, Juniper, Aruba/HP, SD-WAN).
- Palo Alto certifications (PCNSE / Prisma SD WAN)
- Cisco certifications (CCNP / Meraki specific exposure)
- Experience in SASE/SSE transformation programs
Additional
In addition to compensation aligned with your role, you'll have access to a wide range of benefits that support your health, career growth, and overall well-being (AU)
- Income Protection Insurance
- Paid Parental and Volunteer leaves
- Employee Assistance Program (EAP)
- Flexible working arrangements (hybrid, reviewed case-by-case basis)
- Health Insurance Discount and Well-being Program
- Access to Fitness and Gym Memberships
- Salary packaging and novated leasing
Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infy_REC_Helpdesk@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)