Junior Order Management Officer with English and Polish

Junior Order Management Officer with English and Polish
Infosys Poland Sp. z o.o. - Łódź

We are looking for a candidate with:
Fluency in English (min. B2) and Polish (C1/C2) - essential for effective client communication
About 1 year of experience in similar position (Order Management, Quoting, Customer Care)
Practical knowledge of MS Office
Ability to communicate and collaborate with different stakeholders
Ability to work in fast-changing environment - the process has not been stabilized yet

Your key activities:
Preparing comprehensive price quotations based on available data and specific customer requirements
Analyzing challenges and collaborating with various stakeholders via email and phone
Calculating quotation values using Excel macros and adjusting them according to Vendor-provided pricing
Working daily with SAP and SFDC systems to ensure accurate data processing
Actively participating in board meetings and internal knowledge-sharing sessions
Ensuring that Customer Service Level Agreements (SLAs) are consistently met or exceeded

You can expect from us:
Performance bonus twice a year
Bonuses from the Social Fund
Hybrid mode (2 workdays from the office per week)
Employee referral program bonus
Flexible starting hours
Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
Access to training platform (self-learning)
Private medical care at Medicover
Reimbursement of Multisport card or points on MyBenefit platform
Attractive group insurance
Access to well-being platform, free meetings with a psychologist included
Stable employment based on an employment contract
No trial period
IT equipment is provided by the Company
Opportunity to participate in charity, sports and well-being events