IT Infrastructure Support Analyst
About Us:
Infosys is a global leader in next-generation digital services and consulting.We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills,expertise, and ideas from our innovative ecosystem.
Recognized as the #1 Top Employer in Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As anAI-firstorganization, we empower our people to work onnext-generationtechnologies, continuously learn, and create impact at scale-supported by a culture rooted in care, inclusion, and excellence.
▶Join Infosys and be part of a culturethat'snot just promised-it's certified. #TopEmployer2026 #ThriveAtInfosys
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Role Description:
As an IT Infrastructure Support Analyst you will be responsible forprovidingIT Support to users, both based out of the office in Melbourne and working at Client or remote locations. You will also be responsible forensuring thatall IT devices are compliant with latest patches, OEM supported OS/HW/SW.
Roles and Responsibilities:
Want more jobs like this?
Get jobs in Melbourne, Australia delivered to your inbox every week.
Skills /Competencies:
Essential:
- Tertiary Qualification in IT / Computer Science / related discipline.
- Business Continuity Management activities for the IT Infrastructure and services delivered from the location.
- Participate and provide inputs on budgeting for IT Infrastructure at the location.
- Perform project management & implementation activities for new infrastructure setup or upgrade of existing infrastructure
- Analytical and Reporting skills
- Planning and Organizing
- Stakeholder Communication skills
In addition to compensation aligned with your role,you'llhave access to a wide range of benefits that support your health, career growth, and overall well-being (AU)
- Income Protection Insurance
- Paid Parental and Volunteer leaves
- Employee Assistance Program (EAP)
- Flexible working arrangements (hybrid, reviewed case-by-case basis)
- Health Insurance Discount and Well-being Program
- Access to Fitness and Gym Memberships
- Salary packaging and novated leasing
Ourrecruitment and selection processis designed to create the best match for both you and Infosys. Depending on the role, it may includean initialscreening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.
Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.
Please notein order toprotect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will bedeemedas non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
All aspects of employment at Infosys are based on merit,competenceand performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)