HR Onboarding Process Specialist with Italian

HR Onboarding Process Specialist with Italian

REQUIREMENTS
We are looking for a person with:

• • Between 1-4 years of HR operations experience, including complex employee lifecycle transactions, quality review, case resolution or reporting.
  • Graduate degree or equivalent practical experience; HR, business or analytics discipline preferred
  • Strong knowledge of workforce administration, onboarding, leave and time processes
  • Proficiency in SAP SuccessFactors / HCM, relevant SuccessFactors modules, HR4You (ServiceNow HRSD), Microsoft Office and reporting tools
  • Experience with mass changes, data audits, complex cases and operational reporting
  • Knowledge of employee-data privacy, approval controls and downstream payroll impacts
  • Ability to coach associates and coordinate local or regional requirements -

Fluency in Italian and English (min C1 level) - essential for client communication purposes

RESPONSIBILITIES
Your key activities:

• • Resolve complex workforce, onboarding, leave, time and employee-data cases.
  • Quality-check individual and mass data changes, contracts, employee files and downstream notifications.
  • Investigate data-integrity variances and coordinate corrective updates across HR systems.
  • Coordinate leave-vendor activity, return-to-work processing and locally delivered case administration.
  • Administer approved onboarding or exit surveys and prepare experience reports.
  • Consolidate time-administration inputs and maintain operational process documentation.

Analyze workforce and operational data, prepare recurring and ad hoc reports and identify improvement opportunities.

• • Coach associates, maintain SOPs and monitor case quality, service levels and recurring root causes.
  • Escalate non-standard, legally sensitive cases

Learning Administration Specialist with French

REQUIREMENTS
We are looking for a person with:

• Between 1-4 years of learning operations experience, including complex LMS administration, reporting, quality review or program coordination.
• Graduate degree or equivalent practical experience; HR, learning, analytics or business discipline preferred
• Strong LMS and learning-program administration knowledge
• Proficiency in SAP SuccessFactors / HCM, relevant SuccessFactors modules, HR4You (ServiceNow HRSD), Microsoft Office and reporting tools
• Experience in analyzing learning data, resolving complex cases and coordinating campaign
• Knowledge of confidential assessment administration and learning audit controls
• Ability to coach associates and engage facilitators, vendors and retained stakeholder
• Fluency in French and English (min C1 level)

RESPONSIBILITIES
Your key activities:
• Resolve complex LMS, catalogue, enrolment, completion and learning-record issues.
• Coordinate large-scale learning campaigns, leadership programs, assessments and training events.
• Administer learning and assessment instruments and operational survey-provider interfaces.
• Analyze participation, completion, feedback and development-plan data and prepare exception reporting.
• Review learning records, schedules and course-maintenance activity for accuracy and completeness.
• Coordinate approved content updates and process improvements.
• Maintain SOPs and knowledge content and coach associates on learning processes and controls.
• Identify recurring issues, learner-support trends and opportunities for approved automation or self-service.

You can expect from us:

Performance bonus twice a year
Employee referral program bonus
Access to training platform (self-learning), domain/soft/technical skills training
Private medical care at Medicover (with possible extension to family members)
Reimbursement of Multisport card or points on MyBenefit platform
Attractive group insurance
Additional social bonuses
A chance to develop SAP, MDG and reporting skills
Internal training program
Stable employment based on an employment contract
No trial period in the contract

Client-provided location(s): Bucharest, Romania

Job ID: Infosys-154193BR

Employment Type: OTHER

Posted: 2026-10-07T19:24:25