HR Administration Specialist with Finnish

HR Administration Specialist with Finnish
Infosys Poland Sp. z o.o. - Hybrid 2/3 in Łódź / Remote from Poland

We are looking for a candidate with:
Proficiency in Finnish at B2/C1 level and English at B2 level (essential for client's communication purposes)
Good working knowledge of MS Excel and MS Word
Attention to detail and understanding of GDPR requirements
Strong communication skills, including experience interacting with clients
Ability to manage assigned tasks within defined timelines
Higher education
2+ years' experience in HR Operations or HR Payroll for the Finnish market (highly desirable)

Your key activities:
Managing assigned HR-related tickets daily and ensuring timely resolution
Recording all inquiries accurately in the ticketing system
Taking ownership of client-reported issues
Performing follow-up actions in case of escalations
Participating in client discussions regarding HR processes
Handling incoming calls on the service line
Achieving team goals and meeting defined SLAs
You can expect from us:
Performance bonus twice a year
Employee referral program bonus
Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
Access to training platform (self-learning), domain/soft/technical skills training
Possibility to use Finnish language on a daily basis
Private medical care at Medicover (with possible extension to family members)
Reimbursement of Multisport card or points on MyBenefit platform
Attractive group insurance
Access to well-being platform, free meetings with a psychologist included
Stable employment based on an employment contract
No trial period
IT equipment is provided by the Company
Bonuses from the Social Fund
Flexible starting hours
Opportunity to participate in charity, sports and well-being events
Hybrid mode 2/3 or remote within Poland

Recruitment stages:
CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback