Group Manager - Client Services

Infosys Public Services is seeking a Vice President and Head of Public Sector Business to join our team.

Position Description (scope of work or brief narrative):
The Vice President and Head of Public Sector Business is responsible for driving strategic account growth, strengthening executive relationships, and leading pursuit excellence across an assigned portfolio of public-sector and enterprise accounts. This role combines sales strategy, pipeline governance, large-deal pursuit leadership, and cross-functional orchestration to position the organization as a trusted digital transformation partner.
The ideal candidate brings deep experience in sales, IT services, and public-sector engagements-

Key Responsibilities
Account Strategy & Growth:

• Review and refine annual account plans to ensure alignment with organizational growth objectives.
• Accelerate account growth by firmly establishing the company as a strategic and trusted partner within assigned accounts.
• Evaluate account health, whitespace opportunities, and competitive positioning.

Sales Planning & Pipeline Governance:

• Oversee and continuously review the sales plan, pipeline quality, and forecasting for assigned accounts.
• Provide guidance to internal teams for pipeline hygiene, probability management, and deal prioritization.
• Identify, qualify, and support mergers & acquisitions-related opportunities passed through field teams.

Deal Pursuit & Proposal Leadership:

• Actively drive and support large proposal pursuits, bringing cross-functional teams together to develop compelling solutions.
• Review proposal preparation, messaging, and value articulation to improve win probability.
• Build internal consensus, align stakeholders, and remove organizational roadblocks for critical pursuits.

IBU / Business Development Collaboration:

• Partner closely with IBU and Business Development teams to support demand creation in identified strategic accounts or regions
• Provide BD teams with necessary resources, contextual account intelligence, and executive alignment.

Executive Relationship Management:

• Build, expand, and independently manage key executive relationships across client organizations.
• Support C-suite and senior leadership engagements, ensuring structured follow-up and value-focused conversations.

Cross-Functional Operations & Escalation Support

• Oversee critical account operations and collaborate with Client Services (CS) managers to remediate risks or escalations on a need basis.
• Monitor delivery quality, client satisfaction, and program outcomes to safeguard and grow existing business.

Internal Stakeholder Leadership

• Work with delivery, consulting, and domain SMEs to identify varied types of deals-application modernization, digital transformation, cloud adoption, analytics, managed services, and more.
• Foster internal prioritization and resource allocation to maximize growth potential across accounts.

Required Qualifications:

• 16+ years of experience in sales, account management, IT services, or public-sector consulting; leaders with similar experience
• Strong track record in managing large enterprise or public-sector accounts.
• Demonstrated ability in leading multimillion-dollar bids, proposals, and pursuit teams.
• Experience driving account growth, executive stakeholder engagement, and cross-functional collaboration.
• Background in digital transformation, modernization, data/analytics, or enterprise program management strongly preferred.
• MBA or equivalent strategic leadership education is a plus.

Key Competencies

• Strategic account leadership
• Relationship management with senior executives
• Sales planning & pipeline governance
• Cross-functional orchestration
• Deal shaping & pursuit management
• Business acumen in IT services and public-sector engagements
• Communication, influence, and executive presence

Educational Requirements:

• A bachelor's degree or foreign equivalent is required from an accredited institution. Will consider three years of progressive, relevant work experience instead of every year of education. Candidates who have completed a Master's degree program are strongly preferred.

The job entails sitting and working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face. Travel may be required as per the job requirements.

The estimated annual compensation range for this role will be as follows:
In CA/ WA/NY/CO/MD/IL/MN/NJ/VT/MA/Washington, DC: $171,000 to $305,578

Client-provided location(s): Gunnison, CO

Job ID: Infosys-143568BR

Employment Type: OTHER

Posted: 2026-04-02T18:57:26