Facilities Technician - Critical Infrastructure

Job Description

Facilities Technician - Critical Infrastructure

Function: Facilities & Infrastructure Services
Location: Chile
Work Mode: On-site
Reports to: Facilities Manager / Infrastructure Lead

Role Purpose

To support the safe, compliant, and reliable operation of critical facilities infrastructure in accordance with Global Standards, Zero Harm principles, and local regulatory requirements.
The role ensures inspection, monitoring, and first-line maintenance of key systems including HVAC, UPS, power generators, and fire protection systems, supporting business continuity across Data Center, Corporate Office, and Mining Site environments.

Core Responsibilities (All Environments)

Critical Infrastructure Inspections

• Perform scheduled inspections of:
  • HVAC / Air Conditioning systems
  • Uninterruptible Power Supply (UPS)
  • Power generation systems
  • Fire Protection Systems (detection, suppression, alarms)
• Validate operational status, physical condition, and readiness of equipment.
• Identify and report deviations, risks, or abnormal conditions in line with escalation protocols.

• Execute basic and preventive maintenance tasks aligned with approved maintenance plans and procedures.
• Support corrective maintenance activities led by authorized service providers.
• Perform manual refueling and oil replenishment for generators without automatic fuel systems, following safe work procedures.

• Monitor and respond to system alarms and alerts.
• Perform initial troubleshooting and stabilization actions where authorized.
• Escalate incidents promptly following incident management and reporting requirements.

• Comply fully with:
  • Health, Safety & Environment (HSE) Standards
  • Local Chilean legal and safety requirements
• Apply permit-to-work, lock-out/tag-out, energy isolation, and contractor safety protocols.
• Maintain accurate records of inspections, maintenance, and incidents in CMMS or logbooks.

• Maintain high-availability infrastructure supporting mission-critical IT operations.
• Monitor environmental conditions (temperature, humidity, airflow).
• Support redundancy systems (N+1 / 2N power and cooling).
• Participate in planned maintenance windows and controlled change activities.

• Zero unplanned downtime
• Strict change control
• Fire suppression and electrical reliability

• Support business-critical office infrastructure ensuring employee safety and comfort.
• Coordinate with vendors for HVAC, electrical, and fire system services.
• Respond promptly to facility alarms and comfort-related issues.
• Support sustainability initiatives (energy efficiency, asset lifespan optimization).

• Workplace safety and compliance
• Business continuity
• Service quality and stakeholder experience

• Support facilities at remote sites, camps, plants, and operational buildings.
• Operate within high-risk environments under strict HSE controls.
• Support continuous operations (24/7) and emergency response scenarios.
• Coordinate with operations, HSE, and contractors on site-based activities.

• Zero Harm in high-risk environments
• Power and fire system reliability
• Emergency readiness and remote operations support

• Technical qualification in:
  • Electrical
  • HVAC / Refrigeration
  • Electromechanical
  • Industrial Maintenance
  • or equivalent

• 2-5 years in Facilities, Critical Infrastructure, or Maintenance roles.
• Hands-on exposure to:
  • UPS systems
  • Power generators
  • HVAC equipment
  • Fire protection systems

• Safety-first mindset (Zero Harm)
• Operational discipline and attention to detail
• Ability to follow procedures and escalate risks
• Field-based, hands-on technical capability
• Clear documentation and reporting
• Teamwork in multicultural and high-performance environments

• Electrical certification (SEC or equivalent, where applicable)
• Health & Safety training (Lock-Out / Tag-Out, Working at Height, Fire Systems)
• OEM training (UPS, generators, HVAC)

• Spanish: Fluent (mandatory)
• English: Intermediate to advanced (technical and reporting)