Data Concierge Analyst
4 days ago• Lima, Peru
Role: Data Concierge
Core Responsibilities & Purpose:
- Strategic Bridge: Act as the primary contact connecting business stakeholders with technical teams, ensuring clear communication and alignment of incident/support tickets in OPS.
- Translation of Needs: effectively translate complex business requirements into technical specifications for our support engineers to communicate in English including initial incident triaging.
- Stakeholder Management: Manage relationships between non-technical business users and expert technical squads and conduct weekly/monthly SRE meeting across the products.
- Spanish: Native proficiency is mandatory.
- Portuguese: Preferable not mandate.
- English: Advanced professional working proficiency (implied for corporate communication).
- Cloud Platforms: Demonstrated familiarity with Google Cloud Platform (GCP) terminology, architecture, and capabilities.
- Data Visualization: Understanding of Power BI (PBI) workflows and reporting standards.
- Web Applications: Knowledge of web app development lifecycles and user interface concepts.
- Domain Knowledge: Ability to navigate specific business domain terms relative to the beauty or CPG industry (if applicable).
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Client-provided location(s): Lima, Peru
Job ID: Infosys-143371BR
Employment Type: OTHER
Posted: 2026-01-27T18:39:44
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)