Credit Control/OTC Specialist with French - Lodz

Credit Control/OTC Specialist with French - Lodz
Infosys Poland Sp. z o.o. - Łódź

We are looking for a candidate with:
Knowledge of English and French at least C1 level ( essential for client communication purposes)
At least 2 years of experience in Accounts Receivable as a main process
University graduate
Very good knowledge of excel (Preparing reports, VLOOKUP, PIVOTS, INDIRECT)
Excellent verbal and written communication skills to interact with clients and internal teams professionally.
Strong analytical skills and attention to detail to assess credit risks and manage accounts effectively.

Your key activities:
Evaluate customer credit applications and conduct credit checks to assess creditworthiness and establish credit limits.
Monitor accounts receivable aging reports, identify overdue invoices, and follow up with customers to ensure timely payment.
Collaborate with sales, customer service, and finance departments to resolve billing discrepancies, disputes, and customer inquiries.
Maintain accurate records of customer accounts, payment history, and collections activities in the accounting system.
Prepare and analyze credit risk reports, delinquency reports, and bad debt provisions, and recommend appropriate actions to mitigate risks.
Adhere to Standard Operating Procedures and propose any improvements in the process
Resolve queries
Prepare reports when required by the Supervisor
To contact the Supervisor as soon as possible if there is a potential problem

You can expect from us:
- Performance bonus twice a year
- Employee referral program bonus
- Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
- Access to training platform (self-learning), domain/soft/technical skills training
- Possibility to use French language on a daily basis
- Private medical care at Medicover (with possible extension to family members)
- Reimbursement of Multisport card or points on MyBenefit platform
- Attractive group insurance
- Access to well-being platform, free meetings with a psychologist included
- Stable employment based on an employment contract
- No trial period
- IT equipment is provided by the Company
- Bonuses from the Social Fund
- Flexible starting hours
- Opportunity to participate in charity, sports and well-being events
- Hybrid mode (2 workdays from the office per week) or fully remote from Poland