Credit Control Process Lead with French

Credit Control Process Lead with French
Infosys - Bucharest -Hybrid 3/2

The responsibilities of a Process Lead in Credit Control involve overseeing the credit control process, managing outstanding debts, and ensuring timely payments.

We are looking for a candidate with:
- English on B2 and French language on B2 level (essential for client communication purposes)
- 4+ years of business / marketing experience, required
- Higher education level
- Ability to handle difficult and sensitive situations professionally
- Strong problem-solving and decision-making abilities
- Ability to meet targets and work under pressure
- Solid project management, planning, organizing, and time management skills required
- Strong proficiency in MS Office, BMC Remedy, trending, and reporting required
SAP4H
- Proven analytical skills with a curiosity to dive into data leveraging various reporting tools, Excel, and /or ability to write sql to mine our incident and problem data
- Clear and effective written and verbal communication, influencing, and strong interpersonal skills

Your key activities:
-Managing a team of 4 credit analysts
- Strong knowledge of debt collection laws and regulations
- Excellent communication and negotiation skills
- Proficient in financial analysis and risk assessment
- Attention to detail and strong organizational skills
- Review and approve customer credit limits and assess ongoing credit risk exposure
- Analyze customer credit worthiness
- Negotiate alternative securities (bank guarantees, LC's...) with customers, to cover the credit risk of AR
- Negotiate credit limits with credit insurance, to cover the credit risk of AR
- Decision to release orders based on credit risks, outstanding balances, credit safe
- Control and monitoring credit risks, and bad debt exposure in line with company policies and accounting standards
- Submit claims to credit insurance or activate alternative securities
- Daily credit control activities to ensure accurate and timely activities
- Work closely with Sales Department and Management to resolve credit issues and meet order release and shipping cut-off deadlines
- HQ and local reporting
- Ensure compliance with accounting principles, service levels, and internal control

You can expect from us:

Long-term and stable cooperation;
Benefit platform;
Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year;
Modern, cozy and central location in Bucharest;
Teamwork in a multicultural environment;
Medical subscription and life assurance.