Content Designer

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Location:
Hong Kong

Role About:
We are seeking an experienced Content Designer to support a financial services client through a rebranding initiative and the creation of a structured, scalable content ecosystem. This role focuses on designing user-centred content experiences that balance clarity, compliance, and brand expression across digital channels.

Key Responsibilities

• Design clear, user-centred content experiences across financial services journeys (e.g. onboarding, education, product discovery, servicing)

• Define and apply content structures, content models, and information architecture in collaboration with UX and design teams
  

• Partner closely with Chinese and English copywriters, translators, and sentiment analysts to ensure content works cohesively across languages
  

• Translate complex financial concepts and regulatory requirements into intuitive, accessible content experiences
  

• Create content flows, wireframes, and prototypes that demonstrate how content supports user needs and business goals
  

• Establish and maintain content patterns, guidelines, and standards aligned with brand tone, voice, and compliance expectations
  

• Review and refine existing content to improve clarity, consistency, and usability
  

• Collaborate with product, legal, compliance, and stakeholder teams throughout the design process
  

• Support structured content delivery within CMS and large-scale content libraries
  

• Ensure content consistency across platforms, channels, and touchpoints
  

• 5+ years of experience in content design, UX writing, content strategy, or related disciplines, preferably within financial services or regulated industries
  

• Strong understanding of user-centred design principles, content design methodologies, and information architecture
  

• Experience designing content for complex products, services, or systems
  

• Familiarity with regulatory, compliance, and risk-sensitive content environments
  

• Strong collaboration skills and ability to work effectively with designers, copywriters, analysts, and cross-functional teams
  

• Good command of English; proficiency in Chinese (Traditional and/or Simplified) is a strong advantage
  

• Ability to present content decisions clearly and confidently to senior stakeholders
  

• Portfolio demonstrating content design thinking, problem-solving, and impact on user experience