Consultant

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Location:
HongKong

RESPONSIBILITIES:

• Representing client to manage vendor resources
• Act as a Business Analyst in 'TECH PVT'
• Analyse requirements and assess detailed solutions options from a system perspective
• Support solution design and contribute expertise and detailed knowledge to ensure high level design decisions are able to be delivered
• Full conversion, creation, alignment, traceability and successful mapping requirements into functional and technical specifications
• To ensure requirements are mapped and documented to functional and technical specifications for software development projects.
• Contribute expertise in supporting the development of technical specification
• Hands on technical development and implementation is required
• Carry out level 2 and level 3 incident supports for in-production systems and manage end user expectations.
• Review the Application Development vendors on development and implementation work as required

SKILLS/COMPETENCIES

• Strong interpersonal skills; promoting healthy relationships and team dynamics with internal and external stakeholders

• Well-developed analytical, problem-solving, and decision-making skills, leveraging both logic and creativity; strong troubleshooting skills; ability to identify patterns and generate ideas
• Ability to work well with others and as part of a technical team
• Experience in airline industry or customer loyalty program is preferred
• Experience in programming with languages like Java, Node.js, Python, AWS, DevOps Tools
• Knowledge in CI/CD and DevOps mindset and principles of Agile or Lean methodology.
• Proficient working on different OS & DB platforms, SSO configuration, Client Copy/Export/Import, System Copy/Refresh, Support Pack upgrades, Kernel Upgrades, Add-on installations, Workload Analysis/Performance Tuning, Troubleshooting, etc.
• Focus on the business and end user's needs; ability to set expectations and understand end user behavior
• Good understanding of technology concepts, trends and capabilities
• Effective verbal and written communication skill
• Additional Skills:

Excellent customer interfacing skills.
Excellent written and verbal communication skills.
Strong attention to detail and outstanding analytical and Problem-solving skills.

EEO Statement:

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."

Client-provided location(s): Hong Kong

Job ID: Infosys-140109BR

Employment Type: OTHER

Posted: 2025-10-13T18:36:25