Client Solution Manager

Finacle is the industry-leading digital banking solution suite from Edge Verve Systems. Finacle helps traditional and emerging financial institutions drive truly digital transformation to achieve frictionless customer experiences, larger ecosystem play, insights-driven interactions, and ubiquitous automation. Today, banks in over 100 countries rely on Finacle to service more than a billion consumers and 1.3 billion accounts
To learn more about Finacle and see our ideas in action, please visit.

Finacle is looking to grow their Senior Client Solution Manager and Pre-Sales team to support its continued growth. Finacle is looking for business consultants to join the digital team to provide additional banking experience and expertise to help design and propose innovative solutions to banks. Consultants who are comfortable working at Board level, on understanding their vision and strategy, as well as with Operational Managers in those banks and other financial organizations.

Job Description:
The incumbent should be able to demonstrate Finacle solutions to prospects and customers, and in the process should be able to bring out the business benefits of implementing our solution and explain in detail the benefits of implementing the Finacle solution vis-à-vis our competitor solutions. The incumbent would work upon researching on customer and coming up with contextual messaging for the customer.

Responsibilities:
Demonstration of Finacle Solution:

• Preparation of the demonstration scenarios
• Setting up the scenarios in the system for the demo
• Making the required adjustment in the set-up and messaging based on the locale
• Preparing or modifying the demo script and presentations based on the specific customer context
• Understanding the solution context of the customer and preparing the scenarios based on understanding of the solution context
• Going through the RFP documents, and other customer communication and documents to define the scope of the demo and the demo scenarios
• Testing of the demo instance to make sure that functionality is working as it should

Engagement:

• Work with geography teams in working out the demo strategy
• Work closely with product and customization team to make changes on demo environment to meet demo requirements
• Engagement with the technical team to make sure technically the environment is absolutely fit for the demo
• Most importantly engage with the customer to understand pain points of their current system and also pain points during the demo and develop a good working relationship with customers
• Respond to RFP and RFI

Thought Leadership, Content:

• Create presentations for the demos
• Create thought papers on digital trends
• Create repositories of case studies, learnings, best practices and re-usable information.

Experience:

• 10 - 15 years of post-qualification experience working for a bank/technology/fintech companies in the roles of operations/technology in LATAM/ Caribbean/ North America.
• Should have good knowledge of banking channels and the drivers of banking channel business. If not banks experience in eCommerce or any specific Digital business would also work for this role.
• Experience in pre-sales, client facing roles would be a bonus. Experience of solution design will be a big plus. Education background with some finance degree would add to the profile

Competencies:

• Domain knowledge in banking operations (retail, corporate & channels).
• Exposure to Digital Channels and digital business in retail or banking and financial domain is a basic requirement
• Customer facing advisory skills in developing and recommending customer solutions.
• Understanding of IT application landscapes and latest technologies.
• Experience in proposing solution.
• Experience in market leading channel solution would be a plus
• Understanding of latest developments in products and services within Financial Services.
• Working with various internal & external stakeholders (including senior management) and small inter-disciplinary teams.
• Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary.
• Analytical abilities, a goal-oriented work approach, high quality awareness, good team player and a high degree of initiative and flexibility.
• Excellent communication skills.
• Bi-lingual Spanish and English-speaking candidates preferred
• Continuous learnability and Coordinating skills.
• Should be willing to travel.

Client-provided location(s): Gunnison, CO

Job ID: Infosys-143084BR

Employment Type: OTHER

Posted: 2026-01-07T18:38:35